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Article > Platform :
GenesysCloud, GenesysEngage-cloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises, PureConnect, GenesysCloud
& ComingSoon:
No
& TocName :
About global settings or
None
& Application :
Agent Workspace, Agent Setup or
IVR Administration or
None
Use the filters below to narrow your results.
About global settings (2) ·
Action settings (2) ·
Adding Knowledge to your bot (2) ·
autotrackOfferStateChangesInAdobeAnalytics (2) ·
Content offer lifecycle (2) ·
Genesys Predictive Engagement resources for developers (2) ·
Journey history data retention period change (2) ·
Limits for Genesys Predictive Engagement and custom event objects (1) ·
Manage outcomes (2) ·
Manage segments (2) ·
Outcome limitation change (2) ·
View audit logs (2)
Showing below up to 23 results in range #1 to #23.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
A
- ATC/Current/AdminGuide/About global settings
- ATC/Current/AdminGuide/Action settings
- ATC/Current/AdminGuide/Content offer lifecycle
- ATC/Current/AdminGuide/Manage outcomes
- ATC/Current/AdminGuide/Manage segments
- ATC/Current/AdminGuide/View audit logs
- ATC/Current/SDK/autotrackOfferStateChangesInAdobeAnalytics
- ATC/Data retention change
A cont.
D
D cont.
- Draft:ATC/Current/AdminGuide/View audit logs
- Draft:ATC/Current/SDK/autotrackOfferStateChangesInAdobeAnalytics
- Draft:ATC/Data retention change
- Draft:ATC/outcome limitation change
- Draft:ATC/Predictive Engagement Developers
- Draft:GDE/Current/User/Adding Knowledge