Base unit of content for Email -

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Component RN Definition[edit source]

Component Email
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Support for Genesys Multicloud CX Email.

Support for Genesys Engage cloud on Azure

Boilerplate(s) Used
Release Date 2021-03-31
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issuekey in (CIWD-378)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
CIWD-378 New Genesys Multicloud CX Email monitors your specified mailboxes for new emails, categorizes the emails...
CIWD-1760 New Starting with this release, Email is available in Genesys Engage cloud on Azure.
Retrieved from " (2024-06-24 01:02:00)"
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