From Genesys Documentation
This topic is part of the manual Genesys Cloud CX Use Cases for version Current of Genesys Use Cases.
This page lists all Genesys Cloud CX use cases and their mandatory / Optional interdependencies as well as any exceptions which they cannot be implemented with.
|Use Case||All of the following required:||At least one of the following required:||Optional||Cannot be implemented with the following:|
Comments or questions about this documentation? Contact us for support!