From Genesys Documentation
Administrators
See the following 8.5 Deployment Guide articles as a starting point:
Agents
See the following 8.5 Agent's Guide articles:
Release Notes
See the following page for the Gplus Adapter for Siebel CRM 8.5 Release Notes: Gplus Adapters Release Notes
ReadMes
See the following page for the Gplus Adapter for Siebel CRM 8.5 ReadMes: Gplus Adapters for Siebel CRM ReadMes
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