Get started with Altocloud for PureConnect

Genesys Predictive Engagement setup tasks for PureConnect customers.

Overview

1. Prepare your platform.
2. Update your webpages with the Genesys Predictive Engagement tracking snippet.
3. Configure settings.
4. Design your outcomes.
5. Design your action maps.

Prepare your platform

• PureConnect prerequisites
• Steps to configure the Altocloud integration in PureConnect
• Altocloud integration landing page in the PureConnect Resource Center