off

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This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

To unsubscribe from receiving notifications about a particular type of SDK activity, use ac('off').

Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.

Description

Use ac('off') to unsubscribe from receiving future SDK events of a given event type and state.

Signature

ac('off', '<eventName>', function eventHandler(evt) { /* do stuff */ });

Example

See:

Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/off (2025-06-23 19:10:27)"
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