About content offers

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This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Learn how to create a content offer that engages visitors on your website and encourages them to take a pre-defined action.


Overview

Learn what a content offer is and how it works in Genesys Predictive Engagement.

Create and publish a content offer

Learn how to create a content offer and publish it for use with action maps.


Configure an action map to use a content offer

Learn how to configure an action map to use a content offer.

Monitor a content offer

Learn about the tools you can use to see who is viewing your content offer and how effective it is.

Manage a content offer

Learn how to manage content offers in the Action Library.


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