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Genesys Multicloud CX

System-level documentation, including requirements for Genesys Multicloud CX. Genesys Multicloud CX private edition requirements are coming here soon.

• Genesys Multicloud CX system requirements
• Genesys Multicloud CX User Guide

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Security and compliance

View information on general security and compliance information for Genesys Multicloud CX.

• General security and compliance information

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Deprecation notices

View all deprecation notices for Genesys Multicloud CX.

• Feature Deprecations

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End of Life Cycle Table/End of Sale

View the products, components, and suites on the End of Life (EOL) track for Genesys Multicloud CX, Genesys Multicloud CX on-premises, and PureConnect.

• Genesys™ Products and Components EOL Life Cycle Table
• Genesys Multicloud CX & PureConnect Lifecycle Policy
• End of Sale Advisory: Genesys Hardware products/Genesys platform

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On-premises

You can access Genesys Multicloud CX on-premises content at the link below.

• System-level documentation for Genesys Multicloud CX on-premises