Genesys Multicloud CX User Guide

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This manual is for version Current of Genesys Multicloud CX.

Introduction to the Genesys Multicloud CX User Guide.


This User Guide describes the elements of the Genesys Multicloud CX Service that are available for consumption. Only elements specified in a Genesys Services Order will be made available to any individual customer as indicated in the agreement.


For detailed documentation about the Genesys Multicloud CX platform, visit the Multicloud Resource Center.