Difference between revisions of "PEC-GS"

Revision as of 13:39, July 15, 2020

Click on any of the following to see the documentation for that version:

How it works

Release Note

Administrator

Using Genesys Softphone

If you're an agent or supervisor, see Genesys Softphone for Agents and Supervisors to learn how to use Genesys Softphone.

@@ Line 1: / Line 1: @@
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 |displayname=Genesys Softphone
-|contentarea=Genesys Engage Multicloud
+|previewers=GSPreview
+|contentarea=Multicloud
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 |definition=Genesys Softphone is an application that enables your computer and phone or headset to connect to the public phone system.
@@ Line 11: / Line 10: @@
 |Type=Get Started
 |Title=How it works
-|Description=
 |Links={{Link-Standalone|topic=PEC-GS/HIW}}
 |Columns=No
@@ Line 17: / Line 15: @@
 |Type=Release Notes
 |Title=Release Note
-|Description=
 |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/SP Genesys Softphone]
@@ Line 25: / Line 22: @@
 |Type=Install and Config
 |Title=Administrator
-|Description=
 |Links={{Link-AnywhereElse|product=PEC-GS|version=Current|manual=Administrator|topic=SPOverview|display text=Get Started}}
@@ Line 34: / Line 30: @@
 |Title=Using Genesys Softphone
 |Description=If you're an agent or supervisor, see {{Link-Standalone|topic=PEC-GS/Users|display text=Genesys Softphone for Agents and Supervisors}} to learn how to use Genesys Softphone.
-|Links=
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 |workspace_id=PEC-GS
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