Difference between revisions of "System/AllContent"
From Genesys Documentation
(Published) |
(Published) |
||
| Line 5: | Line 5: | ||
|TocName=Genesys Engage Workspaces | |TocName=Genesys Engage Workspaces | ||
|Context=Find the content you need for Genesys Engage cloud and cloud private edition. | |Context=Find the content you need for Genesys Engage cloud and cloud private edition. | ||
| − | <span style="font-weight:600;">On this page:</span><ul class="related-links">[[#User roles|User Roles]]<li>[[# | + | <span style="font-weight:600;">On this page:</span><ul class="related-links"><li>[[#User roles|User Roles]]</li><li>[[#Products and applications|Products and applications]]</li><li>[[#Genesys Engage cloud use cases|Genesys Engage cloud use cases]]</li></ul> |
}} | }} | ||
==User roles== | ==User roles== | ||
| Line 19: | Line 19: | ||
}} | }} | ||
<div style="clear: both"></div> | <div style="clear: both"></div> | ||
| − | + | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
<!-- Removing on-premises use cases from this page | <!-- Removing on-premises use cases from this page | ||
==Genesys Engage on-premises use cases== | ==Genesys Engage on-premises use cases== | ||
---- | ---- | ||
| − | + | {{#cargo_query: | |
tables=SMART_UseCase,SMART_Meta | tables=SMART_UseCase,SMART_Meta | ||
|join on=SMART_UseCase.ID=SMART_Meta.ID | |join on=SMART_UseCase.ID=SMART_Meta.ID | ||
| Line 46: | Line 34: | ||
|template=SiteMapPrint | |template=SiteMapPrint | ||
}} | }} | ||
| − | |||
--> | --> | ||
<!-- need to add platform to solution article definition | <!-- need to add platform to solution article definition | ||
| Line 58: | Line 45: | ||
==Products and applications== | ==Products and applications== | ||
| − | ---- | + | ---- |
| + | {{#cargo_query: | ||
tables=ContentAreaSection,MintyDocsProduct,PEC_User_Role_MasterList | tables=ContentAreaSection,MintyDocsProduct,PEC_User_Role_MasterList | ||
|join on=ContentAreaSection.DisplayName=MintyDocsProduct.contentarea,MintyDocsProduct.workspace_id=PEC_User_Role_MasterList.Workspace | |join on=ContentAreaSection.DisplayName=MintyDocsProduct.contentarea,MintyDocsProduct.workspace_id=PEC_User_Role_MasterList.Workspace | ||
| Line 70: | Line 58: | ||
|order by=MintyDocsProduct.displayname | |order by=MintyDocsProduct.displayname | ||
}} | }} | ||
| − | + | ||
| + | ==Genesys Engage cloud use cases== | ||
| + | ---- | ||
| + | {{#cargo_query: | ||
| + | tables=SMART_UseCase,SMART_Meta | ||
| + | |join on=SMART_UseCase.ID=SMART_Meta.ID | ||
| + | |fields=CONCAT('[[',SMART_UseCase._pageName,'|',SMART_Meta.Title,']]')=Workspace,Subtitle=About | ||
| + | |named args=yes | ||
| + | |where=Offering="PureEngageCloud" AND MintyDocsVersion="Current"|format=dynamic table | ||
| + | |rows per page=100 | ||
| + | |order by=SMART_Meta.ID | ||
| + | |template=SiteMapPrint | ||
| + | }} | ||
__TOC__ | __TOC__ | ||
{{#css: | {{#css: | ||
#version-dropdown {display:none} | #version-dropdown {display:none} | ||
}} | }} | ||
Revision as of 12:57, July 9, 2020
Find the content you need for Genesys Engage cloud and cloud private edition.
On this page:User roles
No results
Products and applications
| Workspace | About |
|---|---|
| Workspace | About |
| Genesys Data Layer | Genesys Data Layer (GDL) is an infrastructure component for building data pipelines to transfer data among applications. GDL is built on the Apache Kafka distributed data pipeline and streaming platform. |
| Genesys Dialog Engine | Genesys Dialog Engine allows you to create bots for your products through a natural language understanding (NLU) engine that can understand and process information provided as input. |
| Genesys Predictive Engagement | Genesys Predictive Engagement (formerly known as Altocloud) is a real-time journey analytics platform that can observe and analyze visitors on your digital properties, such as websites. Predictive Engagement can predict the real-time probability of visitors achieving a desirable business outcome, and then act to offer the most appropriate and effective channel to assist them in completing their journey. Predictive Engagement offers service from the cloud and is compatible with Genesys Cloud CX, PureConnect, and Genesys Multicloud CX platforms. Customers running a Genesys premises-based solution can integrate with Predictive Engagement as a cloud service in a hybrid-based architecture. |
| nGAGEMENT | nGAGEMENT is a cloud-based performance management and employee engagement solution that gamifies your contact center. |
| Solutions | Find high-level overviews describing Genesys offerings. |
| Widgets | Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that you can embed in your website to easily engage with customers and provide personalized experiences over digital channels, like chat. |
Genesys Engage cloud use cases
No results
Comments or questions about this documentation? Contact us for support!