Difference between revisions of "UseCases/Current/GenesysCloud/InboundUseCases"

Revision as of 19:08, August 22, 2018

This topic is part of the manual Genesys Cloud CX Use Cases for version Current of Genesys Use Cases.

Genesys Inbound Use Cases for GenesysCloud

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Use Case	Subtitle
Use Case	Subtitle
Genesys Personalized Routing with Callback (CE43)	Route voice interactions to the best skilled resource with personalization and callback option

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