Difference between revisions of "System/AllContent"
From Genesys Documentation
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|TocName=Genesys Engage Workspaces | |TocName=Genesys Engage Workspaces | ||
|Context=Find the content you need for Genesys Engage cloud and cloud private edition.}} | |Context=Find the content you need for Genesys Engage cloud and cloud private edition.}} | ||
| + | <div class="homepage"> | ||
| + | <div class="col-md-4"><div class=" wrapper"> | ||
| + | [[#User roles|<div class="homepage heading">User Roles</div>]] | ||
| + | <div class="description">Learn how to use or maintain your contact center based on your role within it.</div> | ||
| + | </div></div> | ||
| + | <div class="col-md-4"><div class=" wrapper"> | ||
| + | [[#Genesys Engage cloud use cases|<div class="homepage heading">Genesys Engage cloud use cases</div>]] | ||
| + | <div class="description">Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.</div> | ||
| + | </div></div> | ||
| + | <div class="col-md-4"><div class=" wrapper"> | ||
| + | [[#Products and applications|<div class="homepage heading">Products and applications</div>]] | ||
| + | <div class="description">Find documentation for every application in Genesys Engage cloud.</div> | ||
| + | </div> | ||
| + | </div> | ||
| + | </div> | ||
==User roles== | ==User roles== | ||
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#version-dropdown {display:none} | #version-dropdown {display:none} | ||
li {display:contents} | li {display:contents} | ||
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padding-right: 20px; | padding-right: 20px; | ||
vertical-align: top;}--> | vertical-align: top;}--> | ||
| + | }} | ||
| + | {{#css: | ||
| + | h1.firstHeading {display:none} | ||
| + | #content {margin-bottom: 150px;} | ||
| + | .homepage {display: flex;} | ||
| + | .homepage .col-md-4 {border-right: 1px solid #9999;} | ||
| + | .homepage .col-md-4:last-child {border-right:0;} | ||
| + | .homepage .wrapper {padding: 20px;text-align:center;background:#fff; height: 100%;} | ||
| + | .homepage .wrapper:hover > a>div>span { border-color:#FF4F1F;background:#FFf;color:#FF4F1F;border:2px solid #FF4F1F;} | ||
| + | .homepage h2 {margin-top:0;font-weight:400} | ||
| + | .homepage .description {font-size: 18px; font-weight:300} | ||
| + | .homepage span {border-radius: 20px;padding: 10px 50px;font-size: larger; border:2px solid #FF4F1F;background:#FF4F1F;color:#fff; display: inline-block; line-height: 1;} | ||
| + | .homepage ul, .manual-content {margin-left: 0;} | ||
| + | .homepage ul li, .manual-content ul li {display: inline-block; padding: 0 5px; border-right: 1px solid #959699; line-height: 1;} | ||
| + | .homepage ul li:last-child, .manual-content ul li:last-child {border: 0 none;} | ||
| + | .homepage ul li a {color: #FF4F1F;} | ||
| + | .manual-content {text-align: center; padding: 30px;} | ||
| + | .homepage .heading {margin-top: 0;font-weight: 400;font-size: 30px;margin-top: 40px; margin-bottom: 10px;display: inline-block} | ||
}} | }} | ||
Revision as of 13:52, June 19, 2020
Find the content you need for Genesys Engage cloud and cloud private edition.
User Roles
Learn how to use or maintain your contact center based on your role within it.
Genesys Engage cloud use cases
Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.
Products and applications
Find documentation for every application in Genesys Engage cloud.
User roles
No results
Genesys Engage cloud use cases
No results
Products and applications
| Workspace | About |
|---|---|
| Workspace | About |
| Genesys Data Layer | Genesys Data Layer (GDL) is an infrastructure component for building data pipelines to transfer data among applications. GDL is built on the Apache Kafka distributed data pipeline and streaming platform. |
| Genesys Dialog Engine | Genesys Dialog Engine allows you to create bots for your products through a natural language understanding (NLU) engine that can understand and process information provided as input. |
| Genesys Predictive Engagement | Genesys Predictive Engagement (formerly known as Altocloud) is a real-time journey analytics platform that can observe and analyze visitors on your digital properties, such as websites. Predictive Engagement can predict the real-time probability of visitors achieving a desirable business outcome, and then act to offer the most appropriate and effective channel to assist them in completing their journey. Predictive Engagement offers service from the cloud and is compatible with Genesys Cloud CX, PureConnect, and Genesys Multicloud CX platforms. Customers running a Genesys premises-based solution can integrate with Predictive Engagement as a cloud service in a hybrid-based architecture. |
| nGAGEMENT | nGAGEMENT is a cloud-based performance management and employee engagement solution that gamifies your contact center. |
| Solutions | Find high-level overviews describing Genesys offerings. |
| Widgets | Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that you can embed in your website to easily engage with customers and provide personalized experiences over digital channels, like chat. |
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