Difference between revisions of "System/AllContent"

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(Published)
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{{ArticleSimplified
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{{ArticleUnstructured
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|urlname=AllContent
 
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|product=Draft:System
 
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|Standalone=Yes
 
 
|DisplayName=All content - Genesys Engage cloud and cloud private edition
 
|DisplayName=All content - Genesys Engage cloud and cloud private edition
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|TocName=
+
|TocName=Genesys Engage Workspaces
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|Context=Find the content you need for Genesys Engage cloud and cloud private edition.
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|Context=Find the content you need for Genesys Engage cloud and cloud private edition.}}
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}}
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==User roles==
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==User Roles==
+
----
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----{{#cargo_query:
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{{#cargo_query:
 
tables=ContentAreaSection,MintyDocsProduct,PEC_User_Role_MasterList
 
tables=ContentAreaSection,MintyDocsProduct,PEC_User_Role_MasterList
 
|join on=ContentAreaSection.DisplayName=MintyDocsProduct.contentarea,MintyDocsProduct.workspace_id=PEC_User_Role_MasterList.Workspace
 
|join on=ContentAreaSection.DisplayName=MintyDocsProduct.contentarea,MintyDocsProduct.workspace_id=PEC_User_Role_MasterList.Workspace
−
|fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About,MintyDocsProduct.workspace_id=product
+
|fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About,Icon_Image=Image
 
|named args=yes
 
|named args=yes
 
|where=MintyDocsProduct._pageNamespace="0" AND ContentAreaSection.DisplayName="Genesys Engage Multicloud" AND (PEC_User_Role_MasterList.Role="Agent" OR PEC_User_Role_MasterList.Role="Supervisor" OR PEC_User_Role_MasterList.Role="Administrator" OR PEC_User_Role_MasterList.Role="Developer" )
 
|where=MintyDocsProduct._pageNamespace="0" AND ContentAreaSection.DisplayName="Genesys Engage Multicloud" AND (PEC_User_Role_MasterList.Role="Agent" OR PEC_User_Role_MasterList.Role="Supervisor" OR PEC_User_Role_MasterList.Role="Administrator" OR PEC_User_Role_MasterList.Role="Developer" )
 +
|template=SiteMapRolePrint
 +
|format=template
 +
}}
 +
<div style="clear: both"></div>
 +
==Genesys Engage cloud use cases==
 +
----
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<div class="two-columns">{{#cargo_query:
 +
tables=SMART_UseCase,SMART_Meta
 +
|join on=SMART_UseCase.ID=SMART_Meta.ID
 +
|fields=CONCAT('[[',SMART_UseCase._pageName,'|',SMART_Meta.Title,']]')=Workspace,Subtitle=About
 +
|named args=yes
 +
|where=Offering="PureEngageCloud" AND MintyDocsVersion="Current"|format=dynamic table
 +
|format=dynamic table
 +
|rows per page=100
 +
|order by=SMART_Meta.ID
 
|template=SiteMapPrint
 
|template=SiteMapPrint
−
|format=template
 
 
}}
 
}}
−
 
+
</div>
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==Products and Applications==
+
<!-- Removing on-premises use cases from this page
 +
==Genesys Engage on-premises use cases==
 
----
 
----
 +
<div class="two-columns">{{#cargo_query:
 +
tables=SMART_UseCase,SMART_Meta
 +
|join on=SMART_UseCase.ID=SMART_Meta.ID
 +
|fields=CONCAT('[[',SMART_UseCase._pageName,'|',SMART_Meta.Title,']]')=Workspace,Subtitle=About
 +
|named args=yes
 +
|where=Offering="PureEngage" AND MintyDocsVersion="Current"|format=dynamic table
 +
|format=dynamic table
 +
|rows per page=100
 +
|order by=SMART_Meta.ID
 +
|template=SiteMapPrint
 +
}}
 +
</div>
 +
-->
 +
<!-- need to add platform to solution article definition
 +
==Solution articles==
 
{{#cargo_query:
 
{{#cargo_query:
 +
tables=Article
 +
|fields=CONCAT('[[',_pageName,'|',DisplayName,']]')=Solution Article,Context=Description
 +
|where=Product="Solutions" AND _pageNamespace="0" AND Platform="PureEngage"
 +
}}
 +
-->
 +
 +
==Products and applications==
 +
----<div class="two-columns">{{#cargo_query:
 
tables=ContentAreaSection,MintyDocsProduct,PEC_User_Role_MasterList
 
tables=ContentAreaSection,MintyDocsProduct,PEC_User_Role_MasterList
 
|join on=ContentAreaSection.DisplayName=MintyDocsProduct.contentarea,MintyDocsProduct.workspace_id=PEC_User_Role_MasterList.Workspace
 
|join on=ContentAreaSection.DisplayName=MintyDocsProduct.contentarea,MintyDocsProduct.workspace_id=PEC_User_Role_MasterList.Workspace
−
|fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About,workspace_id=product
+
|fields=CONCAT('[[',MintyDocsProduct._pageName,'|',MintyDocsProduct.displayname,']]')=Workspace,definition=About
 
|named args=yes
 
|named args=yes
−
|where=MintyDocsProduct._pageNamespace="0" AND ContentAreaSection.DisplayName="Genesys Engage Multicloud" AND PEC_User_Role_MasterList.Role IS NULL
+
|where=MintyDocsProduct._pageNamespace="0" AND (ContentAreaSection.DisplayName="Genesys Engage Multicloud" OR ContentAreaSection.DisplayName="Shared") AND PEC_User_Role_MasterList.Role IS NULL
 
|group by=MintyDocsProduct.workspace_id
 
|group by=MintyDocsProduct.workspace_id
 
|template=SiteMapPrint
 
|template=SiteMapPrint
−
|format=template
+
|format=dynamic table
 +
|rows per page=100
 +
|order by=MintyDocsProduct.displayname
 
}}
 
}}
 +
</div>
 
__TOC__
 
__TOC__
−
{{#css: #version-dropdown {display:none} }}
+
{{#css:  
 +
#version-dropdown {display:none}  
 +
li {display:contents}
 +
.mw-content-ltr ul, .mw-content-rtl .mw-content-ltr ul {margin: .3em 0 .6em 0em}
 +
  .p {font-size: inherit;font-weight: inherit}
 +
 
 +
<!--div.two-columns {
 +
    -webkit-column-gap: 40px;
 +
    -moz-column-gap: 40px;
 +
    column-gap: 40px;
 +
    -webkit-column-width: 200px;
 +
    -moz-column-width: 200px;
 +
    column-width: 400px;
 +
    display: inline-block;
 +
    width: 100%;
 +
    padding-right: 20px;
 +
    vertical-align: top;}-->
 +
}}

Revision as of 17:00, June 18, 2020


Find the content you need for Genesys Engage cloud and cloud private edition.

User roles

No results

Genesys Engage cloud use cases

No results

Products and applications

Workspace About
Workspace About
Genesys Data Layer Genesys Data Layer (GDL) is an infrastructure component for building data pipelines to transfer data among applications. GDL is built on the Apache Kafka distributed data pipeline and streaming platform.
Genesys Dialog Engine Genesys Dialog Engine allows you to create bots for your products through a natural language understanding (NLU) engine that can understand and process information provided as input.
Genesys Predictive Engagement Genesys Predictive Engagement (formerly known as Altocloud) is a real-time journey analytics platform that can observe and analyze visitors on your digital properties, such as websites. Predictive Engagement can predict the real-time probability of visitors achieving a desirable business outcome, and then act to offer the most appropriate and effective channel to assist them in completing their journey. Predictive Engagement offers service from the cloud and is compatible with Genesys Cloud CX, PureConnect, and Genesys Multicloud CX platforms. Customers running a Genesys premises-based solution can integrate with Predictive Engagement as a cloud service in a hybrid-based architecture.
nGAGEMENT nGAGEMENT is a cloud-based performance management and employee engagement solution that gamifies your contact center.
Solutions Find high-level overviews describing Genesys offerings.
Widgets Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that you can embed in your website to easily engage with customers and provide personalized experiences over digital channels, like chat.


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