Difference between revisions of "PEC-CDDS"

Latest revision as of 06:01, September 26, 2023

Click on any of the following to see the documentation for that version:

Current

How it works

Release Notes

Important

Cloud Data Download Service entered End of Life (EOL) on March 31, 2023. It reaches End of Support on March 31, 2024. If you have questions, contact your account representative.

Release Notes

Administrator

Use the Data Download application to export and download your contact center data. Get started.

Developer

You can also create a custom application to get your contact center data using the Data Download Service API.

@@ Line 2: / Line 2: @@
 |displayname=Cloud Data Download Service
 |previewers=CDDSPreview
-|contentarea=Multicloud
+|contentarea=Genesys Multicloud CX
 |landingpage=No
-|definition=Genesys Engage cloud Data Download Service can securely export and download your contact center data.
+|definition=Genesys Multicloud CX Data Download Service can securely export and download your contact center data.
-|Platform=GenesysEngage-cloud
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
@@ Line 17: / Line 16: @@
 |Type=Release Notes
 |Title=Release Notes
+|Description={{NoteFormat|
+Cloud Data Download Service entered End of Life (EOL) on March 31, 2023. It reaches End of Support on March 31, 2024. If you have questions, contact your account representative.
+}}
 |Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/CDDS Release Notes]
 }}{{MintyDocsProductLandingSections