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|Description=The documentation on this page describes Genesys CX Insights for ''Genesys Multicloud CX and Genesys Multicloud CX private edition''.
 
|Description=The documentation on this page describes Genesys CX Insights for ''Genesys Multicloud CX and Genesys Multicloud CX private edition''.
  
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{{NoteFormat|{{Editgrn_open}}Use the information on this page only for your Genesys CX Insights Genesys Multicloud CX and Genesys Multicloud CX private edition deployment, and when you do, always use software that you download from jfrog. </br></br>
 
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If you are deploying Genesys CX Insights in an ''on-premises deployment,'' you must use software downloaded from the Salesforce site; for information about how to download the installation packages for on-premises deployments, talk to your Genesys representative.  For instructions to deploy and use Genesys CX Insights in on-premises scenarios, see [https://docs.genesys.com/Documentation/GCXI Genesys CX Insights on-premises documentation].{{Editgrn_close}}}}
 
 
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*{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RT|topic=GetStarted|display text=Real-time reporting with Pulse}}
 
*{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RT|topic=GetStarted|display text=Real-time reporting with Pulse}}
 
*{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=GVP|topic=GetStarted|display text=Real-time and historical reporting with GVP}}
 
*{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=GVP|topic=GetStarted|display text=Real-time and historical reporting with GVP}}
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*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADNav|anchor=PerformanceTracker|display text=Agent Desktop reporting}}
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*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADNav|anchor=PerformanceTracker|display text=Agent Workspace reporting}}
 
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Latest revision as of 13:47, August 18, 2022

This is a draft page; the published version of this page can be found at PEC-REP.
Click on any of the following to see the documentation for that version:

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Should you use the information on this page?

The documentation on this page describes Genesys CX Insights for Genesys Multicloud CX and Genesys Multicloud CX private edition.

GetStarted.png

How it works

Learn about the different kinds of reporting in Genesys Multicloud CX.

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Release Notes

Find out about changes in each release.

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Administrator

Learn about administration tools you can use.

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Reporting in Genesys Multicloud CX

View detailed information about each type of reporting:

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Developer Resources

Genesys Info Mart is the component behind the historical reports in your cloud deployment.

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Private Edition

Find detailed information about how to deploy this service in your environment.

Retrieved from "https://all.docs.genesys.com/Draft:PEC-REP (2025-06-20 20:34:31)"