Difference between revisions of "WID/Current/Developer/GWCSupportedBrowsers"

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m (Text replacement - "\|Platform=([^\|]*)GenesysEngage-onpremises([\|]*)" to "|Platform=$1GenesysEngage-cloud$2")
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|ComingSoon=No
 
|ComingSoon=No
 
|Platform=GenesysEngage-cloud
 
|Platform=GenesysEngage-cloud
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|Prereq=
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|Role=Administrator, Developer
 
|Section={{Section
 
|Section={{Section
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|sectionHeading=
 
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|anchor=
 
 
|alignment=Vertical
 
|alignment=Vertical
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|Media=
 
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|image=
 
 
|structuredtext={{NoteFormat|Support for the device/OS/browser combinations listed below will only be available for as long as Genesys can properly reproduce the issue. Please report any issues you encounter with any of our tested browsers.|}}
 
|structuredtext={{NoteFormat|Support for the device/OS/browser combinations listed below will only be available for as long as Genesys can properly reproduce the issue. Please report any issues you encounter with any of our tested browsers.|}}
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|structuredtextwide=
 
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|FAQHeading=
 
 
|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section
 
|sectionHeading=Desktop browsers
 
|sectionHeading=Desktop browsers
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|anchor=
 
 
|alignment=Vertical
 
|alignment=Vertical
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|Media=
 
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|image=
 
 
|structuredtext={{{!}} border="1"
 
|structuredtext={{{!}} border="1"
 
{{!}}-
 
{{!}}-
 +
!OS
 +
!OS version
 
!{{!}}Browser
 
!{{!}}Browser
 
!{{!}}Release Version
 
!{{!}}Release Version
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Microsoft Edge 14+
+
{{!}}Windows
−
{{!}}{{!}}8.5.008.08
+
{{!}}10
 +
{{!}}{{!}}Microsoft Edge 83
 +
{{!}}{{!}}9.0.017.05+
 
{{!}}-
 
{{!}}-
 +
{{!}}
 +
{{!}}
 
{{!}}{{!}}Microsoft Internet Explorer 11
 
{{!}}{{!}}Microsoft Internet Explorer 11
−
{{!}}{{!}}8.5.000.11
+
{{!}}{{!}}9.0.009.04+
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Google Chrome 47+
+
{{!}}
−
{{!}}{{!}}8.5.000.11
+
{{!}}
 +
{{!}}{{!}}Google Chrome 73
 +
{{!}}{{!}}9.0.009.04+
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Firefox 43+
+
{{!}}
−
{{!}}{{!}}8.5.000.11
+
{{!}}
 +
{{!}}{{!}}Mozilla Firefox 66
 +
{{!}}{{!}}9.0.009.04+
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Safari 8+
+
{{!}}
−
{{!}}{{!}}8.5.000.11
+
{{!}}8.1
−
{{!}}}
+
{{!}}Google Chrome 73+
−
|structuredtextwide=
+
{{!}}9.0.009.04+
−
|FAQHeading=
+
{{!}}-
−
|Status=No
+
{{!}}
−
}}{{Section
+
{{!}}
−
|sectionHeading=Mobile Browsers
+
{{!}}Microsoft Edge 18
−
|anchor=
+
{{!}}9.0.009.04+
−
|alignment=Vertical
+
{{!}}-
−
|Media=
+
{{!}}
−
|image=
+
{{!}}
−
|structuredtext={{{!}} class="wikitable"
+
{{!}}Internet Explorer 11+
 +
{{!}}9.0.009.04+
 +
{{!}}-
 +
{{!}}
 +
{{!}}
 +
{{!}}Mozilla Firefox 66+
 +
{{!}}9.0.009.04+
 
{{!}}-
 
{{!}}-
−
!{{!}}'''OS Family'''
+
{{!}}
−
!{{!}}'''Device'''
+
{{!}}7
−
!{{!}}'''Operating System'''
+
{{!}}Google Chrome 73+
−
!{{!}}'''Browser'''
+
{{!}}9.0.009.04+
−
!{{!}}'''Release Version'''
 
−
!{{!}}'''Known <br />Limitations'''
 
 
{{!}}-
 
{{!}}-
−
{{!}} rowspan="13"{{!}}'''Android'''
+
{{!}}
 +
{{!}}
 +
{{!}}Microsoft Edge 18
 +
{{!}}9.0.009.04+
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy S5
+
{{!}}
−
{{!}}{{!}}Android 4.4
+
{{!}}
−
{{!}}{{!}}Chrome 63
+
{{!}}Internet Explorer 11+
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy S6
+
{{!}}
−
{{!}}{{!}}Android v5
+
{{!}}
−
{{!}}{{!}}Chrome 63
+
{{!}}Mozilla Firefox 66+
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy S7
+
{{!}}Mac
−
{{!}}{{!}}Android v6
+
{{!}}El Captain
−
{{!}}{{!}}Chrome 63
+
{{!}}Google Chrome 73
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy S8
+
{{!}}
−
{{!}}{{!}}Android v7
+
{{!}}
−
{{!}}{{!}}Chrome 63
+
{{!}}Mozilla Firefox 66
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy S8+
+
{{!}}
−
{{!}}{{!}}Android v7
+
{{!}}
−
{{!}}{{!}}Chrome 63
+
{{!}}Safari 9.1
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy S9
+
{{!}}
−
{{!}}{{!}}Android v7
+
{{!}}{{!}}Sierra
−
{{!}}{{!}}Chrome 63
+
{{!}}Google Chrome 73
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy S9+
+
{{!}}
−
{{!}}{{!}}Android v7
+
{{!}}
−
{{!}}{{!}}Chrome 63
+
{{!}}Mozilla Firefox 66
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy Note 3
+
{{!}}
−
{{!}}{{!}}Android 4.3
+
{{!}}
−
{{!}}{{!}}Chrome 63
+
{{!}}Safari 10.1
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Galaxy Tab 4
+
{{!}}
−
{{!}}{{!}}Android 4.4
+
{{!}}{{!}}High Sierra
−
{{!}}{{!}}Chrome 63
+
{{!}}Google Chrome 73
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Google Nexus 9
+
{{!}}
−
{{!}}{{!}}Android 5.1
+
{{!}}
−
{{!}}{{!}}Chrome 63
+
{{!}}Mozilla Firefox 66
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Google Nexus 7
+
{{!}}
−
{{!}}{{!}}Android 6
+
{{!}}
−
{{!}}{{!}}Chrome 63
+
{{!}}Safari 11.1
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Kindlle Fire HDX 7
+
{{!}}
−
{{!}}{{!}}Android 4.3
+
{{!}}{{!}}Mojave
−
{{!}}{{!}}Android Browser 4
+
{{!}}Microsoft Edge 83
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.017.05+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}} rowspan="10" style="background: #FDFDFD"{{!}}'''iOS'''
+
{{!}}
−
{{!}}{{!}}iPhone SE
+
{{!}}
−
{{!}}{{!}}iOS 11.2
+
{{!}}Google Chrome 73
−
{{!}}{{!}}Safari 11
+
{{!}}9.0.009.04+
−
{{!}}{{!}}9.0.000.08+
 
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPhone 6
+
{{!}}
−
{{!}}{{!}}iOS 8.1
+
{{!}}
−
{{!}}{{!}}Safari 8
+
{{!}}Mozilla Firefox 66
−
{{!}}{{!}}8.5.004.15
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPhone 7
+
{{!}}
−
{{!}}{{!}}iOS 10.3
+
{{!}}
−
{{!}}{{!}}Safari 10
+
{{!}}Safari 12.1
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
+
{{!}}}
 +
|Status=No
 +
}}{{Section
 +
|sectionHeading=Mobile Browsers
 +
|alignment=Vertical
 +
|structuredtext={{{!}} class="wikitable" border="1"
 +
!OS
 +
!OS version
 +
!Browser
 +
!Release version
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPhone 8
+
{{!}} rowspan="4"{{!}}'''iOS'''
−
{{!}}{{!}}iOS 11
+
{{!}}12
−
{{!}}{{!}}Safari 11
+
{{!}}Safari
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPhone 8 Plus
+
{{!}}11
−
{{!}}{{!}}iOS 11
+
{{!}}Safari
−
{{!}}{{!}}Safari 11
+
{{!}}9.0.000.08+
−
{{!}}{{!}}9.0.000.08+
 
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPhone X
+
{{!}}10
−
{{!}}{{!}}iOS 11.2
+
{{!}}Safari
−
{{!}}{{!}}Safari 11
+
{{!}}9.0.000.08+
−
{{!}}{{!}}9.0.000.08+
 
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPhone XS
+
{{!}}9
−
{{!}}{{!}}iOS 12
+
{{!}}Safari
−
{{!}}{{!}}Safari 11
+
{{!}}9.0.000.08+
−
{{!}}{{!}}9.0.000.08+
 
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPad Mini 3
+
{{!}} rowspan="5"{{!}}'''Android'''
−
{{!}}{{!}}iOS 8.1
+
{{!}}9
−
{{!}}{{!}}Safari 8
+
{{!}}Google Chrome
−
{{!}}{{!}}9.0.000.08+
+
{{!}}9.0.009.04+
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPad Air 2
+
{{!}}8
−
{{!}}{{!}}iOS 8.4
+
{{!}}Google Chrome
−
{{!}}{{!}}Safari 8
+
{{!}}9.0.009.04+
−
{{!}}{{!}}9.0.000.08+
 
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}iPad Pro
+
{{!}}7
−
{{!}}{{!}}iOS 11.2
+
{{!}}Google Chrome
−
{{!}}{{!}}Safari 11
+
{{!}}9.0.000.08+
−
{{!}}{{!}}9.0.000.08+
 
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}} rowspan="2" style="background: #F5F7FA"{{!}}'''Windows Phone'''
+
{{!}}6
−
{{!}}{{!}}Lumia 630
+
{{!}}Google Chrome
−
{{!}}{{!}}Windows Phone 8.1
+
{{!}}9.0.000.08+
−
{{!}}{{!}}IE11
 
−
{{!}}{{!}}8.5.004.15
 
−
{{!}}{{!}}n/a
 
 
{{!}}-
 
{{!}}-
−
{{!}}{{!}}Lumia 930
+
{{!}}5
−
{{!}}{{!}}Windows Phone 8.1
+
{{!}}Google Chrome
−
{{!}}{{!}}IE11
+
{{!}}9.0.000.08+
−
{{!}}{{!}}8.5.004.15
 
−
{{!}}{{!}}n/a
 
 
{{!}}}
 
{{!}}}
−
|structuredtextwide=
 
−
|FAQHeading=
 
 
|Status=No
 
|Status=No
 
}}
 
}}
 
}}
 
}}

Revision as of 21:49, July 30, 2020

This topic is part of the manual Widgets Developer's Guide for version Current of Widgets.

Genesys has tested the following desktop and mobile browsers.

Related documentation:
Important
Support for the device/OS/browser combinations listed below will only be available for as long as Genesys can properly reproduce the issue. Please report any issues you encounter with any of our tested browsers.

Desktop browsers

OS OS version Browser Release Version
Windows 10 Microsoft Edge 83 9.0.017.05+
Microsoft Internet Explorer 11 9.0.009.04+
Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
8.1 Google Chrome 73+ 9.0.009.04+
Microsoft Edge 18 9.0.009.04+
Internet Explorer 11+ 9.0.009.04+
Mozilla Firefox 66+ 9.0.009.04+
7 Google Chrome 73+ 9.0.009.04+
Microsoft Edge 18 9.0.009.04+
Internet Explorer 11+ 9.0.009.04+
Mozilla Firefox 66+ 9.0.009.04+
Mac El Captain Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 9.1 9.0.009.04+
Sierra Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 10.1 9.0.009.04+
High Sierra Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 11.1 9.0.009.04+
Mojave Microsoft Edge 83 9.0.017.05+
Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 12.1 9.0.009.04+

Mobile Browsers

OS OS version Browser Release version
iOS 12 Safari 9.0.009.04+
11 Safari 9.0.000.08+
10 Safari 9.0.000.08+
9 Safari 9.0.000.08+
Android 9 Google Chrome 9.0.009.04+
8 Google Chrome 9.0.009.04+
7 Google Chrome 9.0.000.08+
6 Google Chrome 9.0.000.08+
5 Google Chrome 9.0.000.08+
Retrieved from "https://all.docs.genesys.com/WID/Current/Developer/GWCSupportedBrowsers (2024-10-06 21:23:24)"
Comments or questions about this documentation? Contact us for support!