Difference between revisions of "WID/Current/Developer/GWCCookies"

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|Context=Genesys Widgets uses the following cookies to restore chat sessions, track the state of the UI, store a customer's decisions, and more. The customer's browser must enable cookies, or Genesys Widgets will not work properly.
 
|Context=Genesys Widgets uses the following cookies to restore chat sessions, track the state of the UI, store a customer's decisions, and more. The customer's browser must enable cookies, or Genesys Widgets will not work properly.
 
|Section={{Section
 
|Section={{Section
|Type=Structured
+
|Standalone=No
 +
|ComingSoon=No
 
|alignment=Vertical
 
|alignment=Vertical
 
|structuredtext={{NoteFormat|Genesys Widgets never stores Personally Identifiable Information (PII) in its cookies.}}
 
|structuredtext={{NoteFormat|Genesys Widgets never stores Personally Identifiable Information (PII) in its cookies.}}
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|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section
|Type=Structured
 
 
|sectionHeading=App
 
|sectionHeading=App
 +
|Standalone=No
 +
|ComingSoon=No
 
|alignment=Vertical
 
|alignment=Vertical
 
|structuredtext=_genesys.widgets.app.autoLoadList
 
|structuredtext=_genesys.widgets.app.autoLoadList
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|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section
|Type=Structured
 
 
|sectionHeading=ClickToCall
 
|sectionHeading=ClickToCall
 +
|Standalone=No
 +
|ComingSoon=No
 
|alignment=Vertical
 
|alignment=Vertical
 
|structuredtext=_genesys.widgets.clicktocall.state.open<br />_genesys.widgets.clicktocall.state.expire<br />_genesys.widgets.clicktocall.state.phone_number<br />
 
|structuredtext=_genesys.widgets.clicktocall.state.open<br />_genesys.widgets.clicktocall.state.expire<br />_genesys.widgets.clicktocall.state.phone_number<br />
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|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section
|Type=Structured
 
 
|sectionHeading=Console
 
|sectionHeading=Console
 +
|Standalone=No
 +
|ComingSoon=No
 
|alignment=Vertical
 
|alignment=Vertical
 
|structuredtext=_genesys.widgets.console.session<br />_genesys.widgets.console.commandPlugin<br />_genesys.widgets.console.command<br />
 
|structuredtext=_genesys.widgets.console.session<br />_genesys.widgets.console.commandPlugin<br />_genesys.widgets.console.command<br />
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|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section
|Type=Structured
 
 
|sectionHeading=KnowledgeCenter
 
|sectionHeading=KnowledgeCenter
 +
|Standalone=No
 +
|ComingSoon=No
 
|alignment=Vertical
 
|alignment=Vertical
 
|structuredtext=_genesys.widgets.knowledgecenter.state.session<br />_genesys.widgets.knowledgecenter.state.keys<br />
 
|structuredtext=_genesys.widgets.knowledgecenter.state.session<br />_genesys.widgets.knowledgecenter.state.keys<br />
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|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section
|Type=Structured
 
 
|sectionHeading=WebChat
 
|sectionHeading=WebChat
 +
|Standalone=No
 +
|ComingSoon=No
 
|alignment=Vertical
 
|alignment=Vertical
 
|structuredtext=_genesys.widgets.webchat.state.open<br />_genesys.widgets.webchat.state.keys<br />_genesys.widgets.webchat.state.ping<br />
 
|structuredtext=_genesys.widgets.webchat.state.open<br />_genesys.widgets.webchat.state.keys<br />_genesys.widgets.webchat.state.ping<br />

Revision as of 13:48, January 17, 2020

This topic is part of the manual Widgets Developer's Guide for version Current of Widgets.

Genesys Widgets uses the following cookies to restore chat sessions, track the state of the UI, store a customer's decisions, and more. The customer's browser must enable cookies, or Genesys Widgets will not work properly.

Related documentation:
Important
Genesys Widgets never stores Personally Identifiable Information (PII) in its cookies.

App

_genesys.widgets.app.autoLoadList

ClickToCall

_genesys.widgets.clicktocall.state.open
_genesys.widgets.clicktocall.state.expire
_genesys.widgets.clicktocall.state.phone_number
_genesys.widgets.clicktocall.state.phone_tel_href
_genesys.widgets.clicktocall.state.access_code

Console

_genesys.widgets.console.session
_genesys.widgets.console.commandPlugin
_genesys.widgets.console.command
_genesys.widgets.console.eventPlugin
_genesys.widgets.console.event
_genesys.widgets.console.optionsArea
_genesys.widgets.console.activeSubscriptions
_genesys.widgets.console.windowPosition

KnowledgeCenter

_genesys.widgets.knowledgecenter.state.session
_genesys.widgets.knowledgecenter.state.keys

WebChat

_genesys.widgets.webchat.state.open
_genesys.widgets.webchat.state.keys
_genesys.widgets.webchat.state.ping
_genesys.widgets.webchat.metaData
_genesys.widgets.webchat.state.index
_genesys.widgets.webchat.state.filters
_genesys.widgets.webchat.state.session
_genesys.widgets.webchat.state.minimized
_genesys.widgets.webchat.autoInvite.disabled
_genesys.widgets.webchat.state.unreadMessages
_genesys.widgets.webchat.state.lastMessageCountRead
_genesys.widgets.webchat.state.asyncUnreadMessageCount
_genesys.widgets.webchat.state.pureengage-v3-rest.session
_genesys.widgets.webchat.state.pureengage-v3-rest.keys
_genesys.widgets.webchat.state.pureengage-v3-rest.index
_genesys.widgets.webchat.state.pureengage-v3-rest.open
_genesys.widgets.webchat.state.purecloud-v2-sockets.JWtoken
_genesys.widgets.webchat.state.purecloud-v2-sockets.ConversationID
_genesys.widgets.webchat.state.purecloud-v2-sockets.MemberID
_genesys.widgets.webchat.state.purecloud-v2-sockets.WS_URL
_genesys.widgets.webchat.state.purecloud-v2-sockets.LastMsgId

Retrieved from "https://all.docs.genesys.com/WID/Current/Developer/GWCCookies (2024-10-06 21:22:19)"
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