Difference between revisions of "WID/Current/Developer/GWCSupportedBrowsers"

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|DisplayName=Supported browsers
 
|DisplayName=Supported browsers
 
|TocName=Supported browsers
 
|TocName=Supported browsers
|Platform=PureEngage
+
|Context=Genesys has tested the following desktop and mobile browsers.
 
|ComingSoon=No
 
|ComingSoon=No
|Context=Genesys has tested the following desktop and mobile browsers.
+
|Platform=GenesysEngage-cloud
 +
|Role=Administrator, Developer
 
|Section={{Section
 
|Section={{Section
|Standalone=No
 
|ComingSoon=No
 
 
|alignment=Vertical
 
|alignment=Vertical
|structuredtext={{NoteFormat|Support for the device/OS/browser combinations listed below will only be available for as long as Genesys labs can properly reproduce the issue.<br/><br/>
+
|structuredtext={{NoteFormat|Support for the device/OS/browser combinations listed below will only be available for as long as Genesys can properly reproduce the issue. Please report any issues you encounter with any of our tested browsers.|}}
Please let Genesys know of any issues you encounter with any of our tested browsers.}}
 
|advanced=No
 
 
|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section
 
|sectionHeading=Desktop browsers
 
|sectionHeading=Desktop browsers
|Standalone=No
 
|ComingSoon=No
 
 
|alignment=Vertical
 
|alignment=Vertical
|structuredtext={{{!}} border="1"
+
|structuredtext====Windows===
{{!}}-
+
 
!{{!}}Browser
+
*Google Chrome — Current release or one version previous
!{{!}}Release Version
+
*Microsoft Edge — Current release or one version previous
{{!}}-
+
*Mozilla Firefox — Current release or one version previous
{{!}}{{!}}Microsoft Edge 14+
+
 
{{!}}{{!}}8.5.008.08
+
===Mac OS===
{{!}}-
+
 
{{!}}{{!}}Microsoft Internet Explorer 11
+
*Google Chrome — Current release or one version previous
{{!}}{{!}}8.5.000.11
+
*Microsoft Edge — Current release or one version previous
{{!}}-
+
*Mozilla Firefox — Current release or one version previous
{{!}}{{!}}Google Chrome 47+
+
*Safari — Current release or one version previous
{{!}}{{!}}8.5.000.11
 
{{!}}-
 
{{!}}{{!}}Firefox 43+
 
{{!}}{{!}}8.5.000.11
 
{{!}}-
 
{{!}}{{!}}Safari 8+
 
{{!}}{{!}}8.5.000.11
 
{{!}}}
 
|advanced=No
 
 
|Status=No
 
|Status=No
 
}}{{Section
 
}}{{Section
 
|sectionHeading=Mobile Browsers
 
|sectionHeading=Mobile Browsers
|Standalone=No
 
|ComingSoon=No
 
 
|alignment=Vertical
 
|alignment=Vertical
|structuredtext={{{!}} class="wikitable"
+
|structuredtext=*Google Chrome — Current release or one version previous
{{!}}-
+
*Safari — Current release or one version previous
!{{!}}'''OS Family'''
 
!{{!}}'''Device'''
 
!{{!}}'''Operating System'''
 
!{{!}}'''Browser'''
 
!{{!}}'''Release Version'''
 
!{{!}}'''Known <br />Limitations'''
 
{{!}}-
 
{{!}} rowspan="13"{{!}}'''Android'''
 
{{!}}-
 
{{!}}{{!}}Galaxy S5
 
{{!}}{{!}}Android 4.4
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Galaxy S6
 
{{!}}{{!}}Android v5
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Galaxy S7
 
{{!}}{{!}}Android v6
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Galaxy S8
 
{{!}}{{!}}Android v7
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Galaxy S8+
 
{{!}}{{!}}Android v7
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Galaxy S9
 
{{!}}{{!}}Android v7
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Galaxy S9+
 
{{!}}{{!}}Android v7
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Galaxy Note 3
 
{{!}}{{!}}Android 4.3
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Galaxy Tab 4
 
{{!}}{{!}}Android 4.4
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Google Nexus 9
 
{{!}}{{!}}Android 5.1
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Google Nexus 7
 
{{!}}{{!}}Android 6
 
{{!}}{{!}}Chrome 63
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Kindlle Fire HDX 7
 
{{!}}{{!}}Android 4.3
 
{{!}}{{!}}Android Browser 4
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}} style="background: #FDFDFD" rowspan="10"{{!}}'''iOS'''
 
{{!}}{{!}}iPhone SE
 
{{!}}{{!}}iOS 11.2
 
{{!}}{{!}}Safari 11
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPhone 6
 
{{!}}{{!}}iOS 8.1
 
{{!}}{{!}}Safari 8
 
{{!}}{{!}}8.5.004.15
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPhone 7
 
{{!}}{{!}}iOS 10.3
 
{{!}}{{!}}Safari 10
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPhone 8
 
{{!}}{{!}}iOS 11
 
{{!}}{{!}}Safari 11
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPhone 8 Plus
 
{{!}}{{!}}iOS 11
 
{{!}}{{!}}Safari 11
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPhone X
 
{{!}}{{!}}iOS 11.2
 
{{!}}{{!}}Safari 11
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPhone XS
 
{{!}}{{!}}iOS 12
 
{{!}}{{!}}Safari 11
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPad Mini 3
 
{{!}}{{!}}iOS 8.1
 
{{!}}{{!}}Safari 8
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPad Air 2
 
{{!}}{{!}}iOS 8.4
 
{{!}}{{!}}Safari 8
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}iPad Pro
 
{{!}}{{!}}iOS 11.2
 
{{!}}{{!}}Safari 11
 
{{!}}{{!}}9.0.000.08+
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}} style="background: #F5F7FA" rowspan="2"{{!}}'''Windows Phone'''
 
{{!}}{{!}}Lumia 630
 
{{!}}{{!}}Windows Phone 8.1
 
{{!}}{{!}}IE11
 
{{!}}{{!}}8.5.004.15
 
{{!}}{{!}}n/a
 
{{!}}-
 
{{!}}{{!}}Lumia 930
 
{{!}}{{!}}Windows Phone 8.1
 
{{!}}{{!}}IE11
 
{{!}}{{!}}8.5.004.15
 
{{!}}{{!}}n/a
 
{{!}}}
 
|advanced=No
 
 
|Status=No
 
|Status=No
 
}}
 
}}
 
}}
 
}}

Latest revision as of 12:31, September 20, 2022

This topic is part of the manual Widgets Developer's Guide for version Current of Widgets.

Genesys has tested the following desktop and mobile browsers.

Related documentation:
Important
Support for the device/OS/browser combinations listed below will only be available for as long as Genesys can properly reproduce the issue. Please report any issues you encounter with any of our tested browsers.

Desktop browsers

Windows

  • Google Chrome — Current release or one version previous
  • Microsoft Edge — Current release or one version previous
  • Mozilla Firefox — Current release or one version previous

Mac OS

  • Google Chrome — Current release or one version previous
  • Microsoft Edge — Current release or one version previous
  • Mozilla Firefox — Current release or one version previous
  • Safari — Current release or one version previous

Mobile Browsers

  • Google Chrome — Current release or one version previous
  • Safari — Current release or one version previous
Comments or questions about this documentation? Contact us for support!