From Genesys Documentation
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|Description=The documentation on this page describes Genesys CX Insights for ''Genesys Multicloud CX and Genesys Multicloud CX private edition''. | |Description=The documentation on this page describes Genesys CX Insights for ''Genesys Multicloud CX and Genesys Multicloud CX private edition''. | ||
| − | {{NoteFormat|{{Editgrn_open}}This page applies to '''Genesys CX Insights Genesys Multicloud CX and Genesys Multicloud CX private edition''' deployments only. | + | {{NoteFormat|{{Editgrn_open}}This page applies to '''Genesys CX Insights Genesys Multicloud CX and Genesys Multicloud CX private edition''' deployments only. In such deployments, always use software that you download from the jfrog repository, and refer to the {{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=GCXI|display text=Multicloud CX Release Notes}}. </br></br> |
| − | If you are deploying Genesys CX Insights in an '''on-premises deployment''', always use software | + | If you are deploying Genesys CX Insights in an '''on-premises deployment''', always use software that you download from the Salesforce site, and refer to the [https://docs.genesys.com/Documentation/RN/9.0.x/gcxi90rn/gcxi90rn on-premises GCXI Release Notes]. For information about how to download the installation packages for on-premises deployments, talk to your Genesys representative, and follow the instructions in the [https://docs.genesys.com/Documentation/GCXI Genesys CX Insights on-premises documentation].{{Editgrn_close}}}} |
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Revision as of 14:30, April 22, 2022
This is a draft page; the published version of this page can be found at PEC-REP.
Should you use the information on this page?
The documentation on this page describes Genesys CX Insights for Genesys Multicloud CX and Genesys Multicloud CX private edition.
How it works
Learn about the different kinds of reporting in Genesys Multicloud CX.
Release Notes
Find out about changes in each release.
Administrator
Learn about administration tools you can use.
Reporting in Genesys Multicloud CX
View detailed information about each type of reporting:
Developer Resources
Genesys Info Mart is the component behind the historical reports in your cloud deployment.
Private Edition
Find detailed information about how to deploy this service in your environment.