Drilldown: SMART UseCase

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SMART UseCase > Offering: PureConnect

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MintyDocsVersion:
Current (34)
MintyDocsProduct:
Genesys Use Cases (34)
MintyDocsManual:
PureConnect (34)
ID:
BO02 (1) · BO07 (1) · BO11 (1) · CE01 (1) · CE02 (1) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE11 (1) · CE16 (1) · CE18 (1) · CE19 (1) · CE22 (1) · CE29 (1) · CE31 (1) · CE37 (1) · CE41 (1) · EE01 (1) · EE02 (1) · EE03 (1) · EE07 (1) · EE08 (1) · EE09 (1) · EE10-A (1) · EE10-B (1) · EE10-C (1) · EE10-D (1) · EE11 (1) · EE22 (1) · EE23 (1) · EE24 (1) · EE25 (1) · OP01 (1)
Title:
None (13) · Genesys Advanced Text and Speech Analytics (1) · Genesys Blended AI Bots (1) · Genesys Call Routing (1) · Genesys Callback (1) · Genesys Employee Schedule Preferences (4) · Genesys KPI Insights (1) · Genesys Omnichannel Workforce Scheduling (1) · Genesys Outbound Dialer (1) · Genesys Personalized Routing (1) · Genesys Shift Bidding (1) · Genesys Shrinkage Management (1) · Genesys Social Media Routing (1) · Genesys Speech Analytics (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys Voice Bots (1) · Genesys Workforce Scheduling for Voice (1) · Predictive Engagement for Customer Service (1)
Offering: (Click arrow to add another value)
SellableItems:
None (24) · Advanced Server (5) · Advanced Session (4) · Basic Session (4) · Interaction Media Server - Large Appliance - Gen9 (3) · PureConnect: Speech Recognition Services (Optional) (3) · PureConnect: MRCP ASR Feature License (Optional) (3) · Interaction Web Portal Organizational License (3) · Interaction Web Portal Enterprise License (3) · Interaction Supervisor add-on (3) · Interaction Recorder Server (3) · Interaction Recorder Master Key Password (3) · Interaction Recorder Add-on (3) · Interaction Quality Manager (3) · Interaction Web Portal Agent License – Concurrent (3) · Contact Center Level 1 (3)
Other values:
RequiresAll:
None (28) · CE01 (2) · CE02 (2) · CE07 (1) · CE18 (1) · CE31 (1)
RequiresOr:
None (28) · CE01 (4) · CE02 (4) · CE18 (1) · CE19 (1) · CE29 (1) · EE07 (1) · EE08 (1)
Optional:
None (30) · BO02 (1) · CE01 (2) · CE02 (1) · CE03 (1) · CE07 (1) · CE09 (1) · CE11 (1) · CE16 (1) · CE18 (1) · CE22 (1) · CE29 (1) · CE37 (1)
Exceptions:
None (34)
Requires:
None (34)
Video:
None (34)
DocVersion:
None (1) · 1.0.2 (1) · 1.1.2 (1) · V 1.0.0 (9) · v 1.0.1 (9) · v 1.0.2 (3) · v 1.0.3 (1) · v 1.1.1 (2) · v 1.2.1 (1) · ver 1.0.0 (1) · ver 1.0.1 (2) · ver 1.0.2 (1) · ver 1.0.3 (1) · ver 1.1.2 (1)

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