Genesys Open Platform

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This topic is part of the manual Genesys Cloud Use Cases for version Public of Genesys Use Cases.
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Genesys Open Platform Use Cases for GenesysCloud

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Title Subtitle
Title Subtitle
Genesys Business Communications (OP01) Simplify contact center and business communications
Genesys CRM Collaboration (OP02) Enhance routing capabilities and drive agent screenpops using Genesys Cloud Data Actions
Genesys Voice Services (OP04) Telephony Connection Options