Template: EmbedPrintServices

Services	Included services	Service documentation
CX Contact	CX Contact API Aggregator CX Contact Campaign Manager CX Contact Compliance Manager CX Contact Dial Manager CX Contact Job Scheduler CX Contact List Builder CX Contact List Manager CX Contact UI
Designer	Designer Designer Application Server
Digital Channels	AI Connector
Email	Single microservice only
Genesys Authentication	Authentication Service Authentication UI Environment Service
Genesys Customer Experience Insights	Genesys CX Insights Reporting and Analytics Aggregates
Genesys Engagement Service	Single microservice only
Genesys Info Mart	GIM GIM Config Adapter GIM Stream Processor
Genesys Pulse	Pulse Web Service Tenant Data Collection Unit (DCU) Tenant Load Distribution Server (LDS) Tenant Permissions Service
Genesys Voice Platform	Voice Platform Configuration Server Voice Platform Media Control Platform Voice Platform Reporting Server Voice Platform Resource Manager Voice Platform Service Discovery
Genesys Web Services and Applications	Agent Setup GWS Chat Service GWS Configuration Service GWS Data Collector Service GWS Ingress GWS Interaction Service GWS OCS Service GWS Provisioning Service GWS Services GWS Setting Service GWS Statistics Service GWS UCS Service GWS Voice Service GWS Workspace Service
Gplus Adapter for Salesforce	Single microservice only
Intelligent Workload Distribution	Single microservice only
Interaction Server	Single microservice only
IWD Data Mart	Single microservice only
Telemetry Service	Single microservice only
Universal Contact Service	Single microservice only
Voice Microservices	Agent State Service Call State Service Config Service Dial Plan Service FrontEnd Service ORS Voice Registrar Service Voice RQ Service Voice SIP Cluster Service Voice SIP Proxy Service Voicemail
WebRTC Media Service	WebRTC CoTurn Service WebRTC Gateway Service
Workspace Web Edition	Single microservice only