Drilldown: SMART UseCase

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SMART UseCase > DocVersion : V 1.0.2 or v 1.1.4 or v 1.2.3

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MintyDocsVersion:
Current (21)
MintyDocsProduct:
Genesys Use Cases (21)
MintyDocsManual:
GenesysCloud (5) · GenesysEngage-onpremises (13) · PureConnect (3)
ID:
BO11 (1) · CE01 (1) · CE07 (2) · CE08 (2) · CE09 (1) · CE18 (2) · CE27 (1) · CE29 (1) · CE43 (1) · EE03 (1) · EE04 (1) · EE07 (1) · EE10-A (1) · EE12 (1) · EE21 (1) · EE25 (1) · OP02 (1) · SL06 (1)
Title:
None (18) · Connect a Voice Interaction to the Right Resource (1) · Genesys Chat Routing (1) · Genesys CRM Collaboration (1)
Offering:
GenesysCloud (5) · GenesysEngage-onpremises (13) · PureConnect (3)
SellableItems:
No sellable items (6) · None (4) · Genesys Infomart - HA (Optional) (3) · SIP Interaction HA (optional) (3) · SIP Interaction (3) · SIP Business Continuity (Optional) (3) · Please reference prerequisits (3) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (3) · CIM (3) · CIM (HA) (3) · Genesys Cloud CX 2 or greater (2) · GVP HA (optional) (2) · ASR and TTS (Optional) (2) · See Prerequisits (2) · Please see prerequisits (2) · Genesys Infomart (2) · Intelligent Automation Omnichannel Self-Service (2) · Interaction Workspace (2) · Genesys Interactive Insights (2) · GVP (2)
Other values:
RequiresAll:
None (16) · CE01 (1) · CE07 (3) · CE43 (1) · EE22 (1)
RequiresOr:
None (11) · BO02 (1) · BO03 (1) · CE01 (5) · CE01-S4B (3) · CE02 (5) · CE16 (1) · CE18 (1) · CE19 (1) · CE21 (1) · CE22 (1) · CE29 (1) · EE01 (4) · EE02 (4) · EE07 (1) · EE08 (1) · EE26 (3)
Optional:
None (16) · CE01 (2) · CE02 (2) · CE03 (1) · CE07 (1) · CE09 (1) · CE11 (1) · CE12 (1) · CE16 (2) · CE18 (2) · CE19 (2) · CE20 (1) · CE22 (1) · CE27 (1) · CE34 (1) · EE14 (1)
Exceptions:
None (20) · CE12 (1)
Requires:
None (21)
Video:
None (15) · 396472805 (1) · 426274918 (1) · 426300472 (1) · 443291013 (1) · 484607951 (1) · 526149198 (1)
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