Drilldown: SMART UseCase
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MintyDocsManual:
ID:
Title:
None (8) ·
Genesys Advanced Text and Speech Analytics (1) ·
Genesys Employee Schedule Preferences (3) ·
Genesys Personalized Routing (1) ·
Genesys Shrinkage Management (1) ·
Genesys SMS Routing (1) ·
Genesys Text and Speech Analytics for Compliance (1) ·
Genesys Text and Speech Analytics for Customer Service (1) ·
Genesys Workforce Scheduling for Voice (1)
Offering:
SellableItems:
None (11) ·
No sellable items (3) ·
ITTS Additional Language (2) ·
Please reference prerequisits (2) ·
Interaction Speech Rec Tier 3 - Additional Language (2) ·
Interaction Speech Rec Tier 2 - Base Language (2) ·
Interaction Speech Rec Tier 1 - Base Language (2) ·
Interaction Speech Rec Tier 1 - Additional Language (2) ·
PureConnect: Interaction Attendant Remote Data Query (Optional) (2) ·
PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (2) ·
PureConnect: MRCP ASR Feature License (Optional) (2) ·
PureConnect: Secure Input IVR (Optional) (2) ·
PureConnect: Speech Recognition Services (Optional) (2) ·
ITTS Base Langage (2)
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