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ArticleUnstructured > Manual : Administrator or II or WDEPlugin

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WFM Primers (4) · Roles and privileges for Workload Manager users (2) · Developer Sandbox (2) · Configure the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Configure IWD (2) · Prepare for Office 365 integration (2) · Install the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Prerequisites (2) · Test IWD provisioning (2) · View Summary (2) · WFM Metrics (2)
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WFM Primers (4) · Roles and privileges for Workload Manager users (2) · Developer Sandbox (2) · Configure the plugin (2) · Configure IWD (2) · Prepare for Office 365 integration (2) · Install the plugin (2) · Prerequisites (2) · Test IWD provisioning (2) · View Summary (2) · WFM Metrics (2)
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