Drilldown: Article
Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises, PureConnect, GenesysCloud
& Role :
Administrator, Agent or
None
& Manual:
AdminGuide
Use the filters below to narrow your results.
About global settings (2) ·
About web chats (2) ·
Action settings (2) ·
Billing and usage (2) ·
Configure a content offer action map (2) ·
Content offer lifecycle (2) ·
Journey attributes (1) ·
Limits for Genesys Predictive Engagement and custom event objects (1) ·
Manage outcomes (2) ·
Manage segments (2) ·
Outcome performance (2) ·
Override global frequency capping settings (2) ·
Segment performance (2) ·
Select a schedule (2) ·
View audit logs (2)
Showing below up to 28 results in range #1 to #28.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
A
- ATC/Current/AdminGuide/About global settings
- ATC/Current/AdminGuide/About web chats
- ATC/Current/AdminGuide/Action settings
- ATC/Current/AdminGuide/Configure content offer action map
- ATC/Current/AdminGuide/Content offer lifecycle
- ATC/Current/AdminGuide/Journey outcome report
- ATC/Current/AdminGuide/Journey segment report
- ATC/Current/AdminGuide/JourneyAttributes
- ATC/Current/AdminGuide/Manage outcomes
- ATC/Current/AdminGuide/Manage segments
A cont.
- ATC/Current/AdminGuide/Override frequency capping
- ATC/Current/AdminGuide/Schedules
- ATC/Current/AdminGuide/Usage
- ATC/Current/AdminGuide/View audit logs
D
- Draft:ATC/Current/AdminGuide/About global settings
- Draft:ATC/Current/AdminGuide/About web chats
- Draft:ATC/Current/AdminGuide/Action settings
- Draft:ATC/Current/AdminGuide/Configure content offer action map
- Draft:ATC/Current/AdminGuide/Content offer lifecycle
- Draft:ATC/Current/AdminGuide/Journey outcome report
D cont.
- Draft:ATC/Current/AdminGuide/Journey segment report
- Draft:ATC/Current/AdminGuide/Manage outcomes
- Draft:ATC/Current/AdminGuide/Manage segments
- Draft:ATC/Current/AdminGuide/Object limits
- Draft:ATC/Current/AdminGuide/Override frequency capping
- Draft:ATC/Current/AdminGuide/Schedules
- Draft:ATC/Current/AdminGuide/Usage
- Draft:ATC/Current/AdminGuide/View audit logs