Drilldown: Article
Article > Platform :
GenesysCloud or
GenesysEngage-onpremises, PureConnect, GenesysCloud
& Manual :
Administrator or
Agent or
AgentGuide
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An agent's experience in Genesys Cloud CX (3) ·
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Gplus Adapter support for Service Client API (2) ·
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Journey map icons (Genesys Cloud CX beta release) (1) ·
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Session information icons (2)
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- Draft:ATC/Current/AgentGuide/Map icons
- Draft:PEC-DC/Current/Administrator/GSEServiceChannel
- Draft:PEC-GPA/Current/Administrator/GplusServiceClientAPI
- Draft:PEC-IWD/Current/Administrator/IWDOfficeMailbox