Drilldown: Article
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None (4) ·
Configure contacts for agents (1) ·
Contact Center Dashboard (2) ·
Create business attributes (1) ·
Customer Segment Service Level Dashboard (2) ·
ETL Audit Dashboard (2) ·
IWD Metrics (1) ·
Manage statistics for agents and resources (1) ·
Popular tasks (1) ·
Queue Dashboard (2) ·
Resource Performance Dashboard (2) ·
Task Age Dashboard (2) ·
Work with Agent Setup (1)
None (5) ·
Configure contacts for agents (1) ·
Contact Center Dashboard (2) ·
Create business attributes (1) ·
Customer Segment Service Level Dashboard (2) ·
ETL Audit Dashboard (2) ·
Manage statistics for agents and resources (1) ·
Popular tasks (1) ·
Queue Dashboard (2) ·
Resource Performance Dashboard (2) ·
Task Age Dashboard (2) ·
Work with Agent Setup (1)
Showing below up to 22 results in range #1 to #22.
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D
- Draft:PEC-AS/Current/ManageCC
- Draft:PEC-AS/Current/ManageCC/Configure contacts for agents
- Draft:PEC-AS/Current/ManageCC/Create business attributes
- Draft:PEC-AS/Current/ManageCC/Popular tasks
- Draft:PEC-AS/Current/ManageCC/Statistics
- Draft:PEC-AS/Current/ManageCC/Working with AS
- Draft:PEC-REP/Current/RPRT
- Draft:PEC-REP/Current/RPRT/HRCXICCDshbrd
D cont.
- Draft:PEC-REP/Current/RPRT/HRCXIiWDCstmrSgmntSrvLvlDshbrd
- Draft:PEC-REP/Current/RPRT/HRCXIiWDETLAuditDshbrd
- Draft:PEC-REP/Current/RPRT/HRCXIiWDResPerfDshbrd
- Draft:PEC-REP/Current/RPRT/HRCXIiWDTskAgeDshbrd
- Draft:PEC-REP/Current/RPRT/HRCXIQueueDshbrd
- Draft:PEC-REP/Current/RPRT/IWDMetrics