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Article > TocName : API Events or Agent Details Activity Report or Callback reports or Genesys Cloud CX or Genesys Multicloud CX or View KPI outcome

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Standalone:
None (34) · No (33)
productshort:
ATC (11) · Draft:ATC (8) · Draft:ContentAdmin (1) · Draft:GAA (1) · Draft:PE-GPR (2) · Draft:PEC-REP (12) · Draft:WID (27) · PE-GPR (2) · PEC-REP (3)
Platform:
None (1) · GenesysCloud (9) · GenesysEngage-cloud (57)
ComingSoon:
None (36) · No (31)
Role:
None (60) · Administrator, Supervisor (7)
DisplayName:
Agent Details Activity Report (8) · An agent's experience in Genesys Cloud CX (3) · An agent's experience in Genesys Multicloud CX (3) · API Events (27) · Callback reports (7) · Get started (4) · Get Started with Genesys Agent Assist for Genesys Multicloud CX (1) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Get started with Predictive Engagement for Genesys Cloud CX (3) · Get started with Predictive Engagement for Genesys Multicloud CX (1) · View KPI outcome (4)
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None (1) · Genesys Agent Assist (1) · Genesys Predictive Engagement (19) · Genesys Predictive Routing (4) · Internal Content Administration (1) · Reporting (14) · Widgets (27)
Manual:
Admin (3) · AdminGuide (6) · AgentGuide (13) · CX Insights (3) · Developers (10) · GCXI (2) · Help (4) · II (1) · RPRT (7) · SDK (17) · Test (1)
Application:
None (60) · Reporting GCXI (2) · Reporting, Reporting GCXI (5)
UseCase:
None (65) · CE37 (2)
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None (67)

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