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Article > Role : Agent, Supervisor or Other & Product : Genesys Softphone or None & UseCase : ce18, ce31 or None

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Standalone:
No (49) · Yes (5)
productshort:
DES (1) · Draft:AppStudio (1) · Draft:DES (1) · Draft:Mixed (10) · Draft:PEC-Admin (5) · Draft:PEC-GS (8) · Draft:PEC-IWD (1) · Draft:PEC-REP (1) · Draft:PEC-WFM (1) · GWS (1) · Mixed (8) · PE-GPR (1) · PEC-DC (5) · PEC-GS (7) · PEC-WFM (1) · STRMS (1) · VM (1)
Platform:
None (12) · GenesysCloud (1) · GenesysEngage-cloud (20) · GenesysEngage-onpremises (21)
ComingSoon:
No (51) · Yes (3)
Role: (Click arrow to add another value)
DisplayName:
How Genesys Softphone works (2) · Single sign on with Agent Workspace (2) · Genesys Softphone for Agents and Supervisors (2) · Genesys Softphone architecture (2) · Deploying Genesys Softphone (2) · Configuration options reference (2) · TLS for Genesys Engage Servers (2) · Audio device settings (2)
Other values:
TocName:
None (4) · TLS (2) · Genesys Softphone architecture (2) · Deploying Genesys Softphone (2) · Single sign on with Agent Workspace (2) · Configuration options reference (2) · How Genesys Softphone works (2) · Audio device settings (2)
Other values:
Dimension:
None (51) · sr (3)
Product: (Click arrow to add another value)
Manual:
None (4) · Admin (5) · Administrator (17) · Deployment (19) · Designer (2) · GWSPEGuide (1) · RPRT (1) · STRMSPEGuide (1) · SupervisorHelp (2) · UserGuide (1) · VMPEGuide (1)
Application:
None (38) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · App Studio (1) · Designer (6) · Reporting, Reporting GCXI (1) · Workforce Management (2)
UseCase: (Click arrow to add another value)
PEPageType:
None (53) · 55cef4ff-9306-4313-8fd8-377282a38478 (1)

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