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Article > Platform
:
GenesysEngage-cloud, PureConnect
or
GenesysEngage-cloud, PureConnect, GenesysCloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises
& Product
:
Genesys Predictive Engagement
or
Workforce Management
& PEPageType:
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
About the data we track (2) ·
About the Genesys Predictive Engagement gadgets (2) ·
Building staffing for multiple activities (1) ·
Button click (1) ·
Configure outcome probability (1) ·
Custom web sessions (1) ·
Default forecasting objectives (2) ·
Deploy the tracking snippet (2) ·
Form action (1) ·
Genesys Predictive Engagement Agent FAQs (2) ·
Key concepts (1) ·
Performance (2) ·
Performance Alerts View (2) ·
Performance Intra-Day View (2) ·
Performance Monitor View (2) ·
Staffing Build Wizard for Multiple Activities (2) ·
Workforce Management API Reference (2)
None (2) ·
About the data we track (2) ·
About the Genesys Predictive Engagement gadgets (2) ·
API Reference (2) ·
Building staffing for multiple activities (1) ·
Button click (1) ·
Custom web sessions (1) ·
Default forecasting objectives (2) ·
Deploy the tracking snippet (2) ·
Form action (1) ·
Key concepts (1) ·
Outcome probability (1) ·
Performance (2) ·
Performance Alerts View (2) ·
Performance Intra-Day View (2) ·
Performance Monitor View (2) ·
Staffing Build Wizard (Multiple Activities) (2)
Showing below up to 28 results in range #1 to #28.
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A
- ATC/Current/AdminGuide/About Predictive Engagement's data tracking
- ATC/Current/AdminGuide/DeployTrackingSnippet
- ATC/Current/AgentGuide/FAQs
- ATC/Current/AgentGuide/Visitor information
D
D cont.
- Draft:ATC/Current/AgentGuide/Visitor information
- Draft:ATC/Current/Event/Button click
- Draft:ATC/Current/Event/Form action
- Draft:PEC-WFM/Current/Developers/API Reference
- Draft:PEC-WFM/Current/Supervisor/DfltFrcstObj
- Draft:PEC-WFM/Current/Supervisor/StffgBldWzdMulti
- Draft:PEC-WFM/Current/SupervisorHelp/PerformanceMdl
- Draft:PEC-WFM/Current/SupervisorHelp/PrfmAlrtsVw
- Draft:PEC-WFM/Current/SupervisorHelp/PrfmIntrDyVw
- Draft:PEC-WFM/Current/SupervisorHelp/PrfmMntrVw