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Article > Platform : GenesysEngage-cloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. & ComingSoon: None & Product : Developer or Reporting

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Standalone:
None (130) · No (113)
productshort:
Draft:PEC-Developer (12) · Draft:PEC-REP (222) · PEC-REP (9)
Platform: (Click arrow to add another value)
ComingSoon: (Click arrow to add another value)
Role:
None (235) · Administrator, Supervisor (4) · Supervisor (4)
DisplayName:
Outbound Contact reports (5) · Agent Login-Logout Details Report (5) · Callback reports (5) · Agent Group Membership Details Report (5) · Agent State Details Report (5)
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TocName:
Agent State Details Report (5) · Agent Login-Logout Details Report (5) · Callback reports (5) · Agent Group Membership Details Report (5) · Outbound Contact reports (5)
Other values:
Dimension:
None (243)
Product: (Click arrow to add another value)
Manual:
Admin (34) · Administrator (13) · CX Insights (108) · GCXI (21) · GIM (24) · GVP (4) · II (18) · PDMLibraryGIM (2) · RPRT (12) · RT (7)
Application:
None (235) · IVR Administration (4) · Reporting, Reporting GCXI (4)
UseCase:
None (243)
PEPageType:
None (243)

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