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Article > Standalone: No & ComingSoon: None & Dimension: None & Product : Genesys Predictive Engagement or Intelligent Workload Distribution or Routing and Designer

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Standalone: (Click arrow to add another value)
productshort:
ATC (5) · Draft:ATC (4) · Draft:PEC-IWD (4) · Draft:PEC-ROU (83) · PEC-IWD (4)
Platform:
GenesysCloud (2) · GenesysEngage-cloud (96) · GenesysEngage-cloud, PureConnect, GenesysCloud (2)
ComingSoon: (Click arrow to add another value)
Role:
None (100)
DisplayName:
About the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · View Summary (2) · Install the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Roles and privileges for Workload Manager users (2) · Prepare for Office 365 integration (2) · Prerequisites (2) · Configure IWD (2) · Deploy the tracking snippet (2)
Other values:
TocName:
About the plugin (2) · View Summary (2) · Install the plugin (2) · Roles and privileges for Workload Manager users (2) · Prepare for Office 365 integration (2) · Prerequisites (2) · Configure IWD (2) · Deploy the tracking snippet (2)
Other values:
Dimension: (Click arrow to add another value)
Product: (Click arrow to add another value)
Manual:
AdminGuide (2) · Administrator (91) · AgentGuide (1) · WDEPlugin (6)
Application:
None (100)
UseCase:
None (100)
PEPageType:
None (100)

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