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Article > Platform:
None
& Manual :
GCXIMCPRG or
ManageCC or
RPRT
& Application :
Agent Setup or
Agent Workspace, Agent Setup or
Cloud Data Download Service or
Pulse Reporting or
Reporting, Reporting GCXI
Use the filters below to narrow your results.
Agent desktop settings overview (2) ·
Agent settings overview (2) ·
Chat Thread Report (2) ·
Create and manage agent skills (2) ·
CX Insights for iWD reports and dashboards (2) ·
Genesys CX Insights for iWD project (1) ·
Intraday Process Dashboard (2) ·
Intraday Process Report (2) ·
My Channels options (2) ·
Recording options (2) ·
Service Client options (2) ·
Settings and configuration overview (2) ·
Task Age Report (2)
Agent desktop settings overview (2) ·
Agent settings overview (2) ·
Chat Thread Report (2) ·
Create and manage agent skills (2) ·
CX Insights for iWD reports and dashboards (2) ·
Genesys CX Insights for iWD project (1) ·
Intraday Process Dashboard (2) ·
Intraday Process Report (2) ·
My Channels options (2) ·
Recording options (2) ·
Service client options (2) ·
Settings and configuration overview (2) ·
Task Age Report (2)
Showing below up to 25 results in range #1 to #25.
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D
- Draft:PEC-AS/Current/ManageCC/Agent options overview
- Draft:PEC-AS/Current/ManageCC/CC options overview
- Draft:PEC-AS/Current/ManageCC/Create skills
- Draft:PEC-AS/Current/ManageCC/Hierarchy
- Draft:PEC-AS/Current/ManageCC/My Channels options
- Draft:PEC-AS/Current/ManageCC/Recording options
- Draft:PEC-AS/Current/ManageCC/Service Client options
- Draft:PEC-REP/Current/RPRT/HRCXIChatThread
- Draft:PEC-REP/Current/RPRT/HRCXIForiWD
D cont.
- Draft:PEC-REP/Current/RPRT/HRCXIiWDIntrDyPrcs
- Draft:PEC-REP/Current/RPRT/HRCXIiWDIntrDyPrcsDshBrd
- Draft:PEC-REP/Current/RPRT/HRCXIiWDproject
- Draft:PEC-REP/Current/RPRT/HRCXIiWDTskAgeRprt