Drilldown: Article

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Article > Product : Digital Channels or Genesys Recording, Quality Management, and Speech Analytics or Genesys Skills Management or Routing & Application : Agent Setup, Designer, Platform Administration or Agent Workspace, Agent Setup, Digital Channels or Designer or Pulse Reporting, Reporting GCXI or Workforce Management

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Standalone:
No (16) · Yes (2)
productshort:
Draft:PEC-DC (5) · PEC-DC (1) · PEC-ROU (12)
Platform:
None (16) · GenesysEngage-cloud (2)
ComingSoon:
No (18)
Role:
Administrator (18)
DisplayName:
Agent object (1) · Contact object (1) · Data types (1) · Date and time functions (1) · Get started (1) · How Digital Channels works (2) · Interaction object (1) · Manage custom variables (1) · Manage field codes (1) · Manage personally identifiable information (1) · Manage standard responses (1) · Mathematical functions (1) · Miscellaneous functions (1) · Named constants (1) · Operator precedence (1) · String functions (1) · Type conversion (1)
TocName:
None (13) · How Digital Channels works (2) · Manage field codes (1) · Manage PII (1) · Manage standard responses (1)
Dimension:
None (15) · sr (3)
Product: (Click arrow to add another value)
Manual:
None (2) · Administrator (4) · FldCod (12)
Application: (Click arrow to add another value)
UseCase:
None (18)
PEPageType:
None (18)

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