Base unit of content for Agent Setup - 9.0.000.84
From Genesys Documentation
Component RN Definition[edit source]
|Deployment Type||Private Edition, Genesys CX on AWS, Genesys CX on Azure|
|Release Number||9.0.000.84 (Change release number)|
|Highlight||Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
This release introduces a new folder structure during the Origination DN selection process in Agent Groups, and also contains other important improvements and fixes.
|Private Edition Release Date||2021-06-30|
|Mixed Mode Release ReleaseDate|
|Private Edition Containers List|
|JQL||project = Web Services and Applications AND labels = AS-May21-Upgrade AND Release Note is not EMPTY|
|Links||Links to customer-facing pages in use:|
|Test Links||Links to test pages (for RN Admins only)|
|GAPI-27881||New||In the Agent Groups > Agent Group menu, the Origination DNs and Annex buttons can ...||Agent Groups|
|GAPI-27737||New||A folder structure now appears during the Origination DN selection process in Agent Groups'...|
|GAPI-27855||Resolved Issue||An issue where, in certain scenarios, some Administrators could not see Agent Setup tab options whil...|
|GAPI-27636||Resolved Issue||Fixed an issue where, in certain scenarios, exporting a large number of users caused the system to h...|
|GAPI-27508||Resolved Issue||The default value for the Can One Step Transfer option found in Desktop Options > Email,...||Email channel options|
|GAPI-27422||Resolved Issue||The default value for the Workbins option found in Desktop Options > Channels, is now se...||Channel options|
|GAPI-27270||Resolved Issue||When managing Favorites, using a space or underscore in the Category field is now permit...||Global favorites|
|GAPI-27825||Private Edition||Starting with this release, Agent Setup is available for select customers in Genesys Multicloud CX p...||Web Services and Applications Private Edition Guide|
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