From Genesys Documentation
Session methods
View the methods that allow you to obtain data about a specific session.
About web messaging
Feature coming soon: Web messaging
This article only applies to customers using web chat. If you are a Genesys Cloud customer, we encourage you to use the new web messaging feature to replace web chat.
Session methods
Genesys Predictive Engagement session methods allow you to obtain session-specific data from web sessions.
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