Event tag examples

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Revision as of 12:30, December 14, 2020 by Barbara.martin@genesys.com (talk | contribs) (Published)
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This topic is part of the manual Event tracking with tag managers for version Current of Genesys Predictive Engagement.

Contents

Review some examples of the types of tags that you can create and deploy with tag managers.

Examples

Event Tag Action Map Trigger
Add to cart Customer removes an item from a cart.
Remove from cart Customer submits a form.
Submit quote Customer re-submits details multiple times into a free form box.
Multiple entries in box Customer receives an error message after submitting a form.
Adobe Analytics CMP Tracking in URL
 Customer is on the checkout page and starts viewing other pages without returning to the checkout within 5 minutes.
Scroll to Bottom Customer scrolls to the bottom of a page. See the scenario.
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