Billing and usage

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This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Contents

Understand how you can monitor your usage charges for Genesys Predictive Engagement events.

Prerequisites

  • Any of the following Billing permissions:
    • Billing > All Permissions
    • Billing > Subscription > Add
    • Billing > Subscription > View

Usage

Monitor your Genesys Predictive Engagement usage in the Subscription section of Genesys Cloud. The web events you consume are updated on a daily basis. When you view your total, you see the total number of web events as of the previous day.

For more information about your web event pricing, see View your billing and usage summary.


Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Usage (2025-06-19 15:08:29)"
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