Supported browsers

• Administrator
• Developer

Genesys has tested the following desktop and mobile browsers.

Related documentation:

• How Widgets works

Important

Support for the device/OS/browser combinations listed below will only be available for as long as Genesys can properly reproduce the issue. Please report any issues you encounter with any of our tested browsers.

Desktop browsers

OS	OS version	Browser	Release Version
Windows	10	Microsoft Edge 83	9.0.017.05+
		Microsoft Internet Explorer 11	9.0.009.04+
		Google Chrome 73	9.0.009.04+
		Mozilla Firefox 66	9.0.009.04+
	8.1	Google Chrome 73+	9.0.009.04+
		Microsoft Edge 18	9.0.009.04+
		Internet Explorer 11+	9.0.009.04+
		Mozilla Firefox 66+	9.0.009.04+
	7	Google Chrome 73+	9.0.009.04+
		Microsoft Edge 18	9.0.009.04+
		Internet Explorer 11+	9.0.009.04+
		Mozilla Firefox 66+	9.0.009.04+
Mac	El Captain	Google Chrome 73	9.0.009.04+
		Mozilla Firefox 66	9.0.009.04+
		Safari 9.1	9.0.009.04+
	Sierra	Google Chrome 73	9.0.009.04+
		Mozilla Firefox 66	9.0.009.04+
		Safari 10.1	9.0.009.04+
	High Sierra	Google Chrome 73	9.0.009.04+
		Mozilla Firefox 66	9.0.009.04+
		Safari 11.1	9.0.009.04+
	Mojave	Microsoft Edge 83	9.0.017.05+
		Google Chrome 73	9.0.009.04+
		Mozilla Firefox 66	9.0.009.04+
		Safari 12.1	9.0.009.04+

Mobile Browsers

OS	OS version	Browser	Release version
iOS	12	Safari	9.0.009.04+
	11	Safari	9.0.000.08+
	10	Safari	9.0.000.08+
	9	Safari	9.0.000.08+
Android	9	Google Chrome	9.0.009.04+
	8	Google Chrome	9.0.009.04+
	7	Google Chrome	9.0.000.08+
	6	Google Chrome	9.0.000.08+
	5	Google Chrome	9.0.000.08+