APIs by Service

This page lists specific API content by Genesys technology area.

API Resources

Developer Centers, SDKs, and Forums

Developer Centers PureCloud, PureConnect, Genesys Engage Cloud, Genesys Engage On-Premises

SDKs PureCloud, PureConnect, Genesys Engage Cloud, Genesys Engage On-Premises

Forums PureCloud, Genesys Engage Cloud and Genesys Engage On-Premises

APIs by Technology Area

Digital

Alerting PureCloud

Altocloud All platforms

Chat Genesys Engage Cloud

Co-browse Genesys Engage Cloud

External Contacts PureCloud

Genesys Co-browse Genesys Engage On-Premises

Messaging PureCloud

WebChat PureCloud

WebRTC Genesys Engage On-Premises

Widgets All platforms

Outbound

CX Contact Genesys Engage Cloud

Outbound PureCloud

Engage (Soundbite) Genesys Engage On-Premises

Unified Communications and Collaborations

Consumer Messaging Genesys Engage Cloud

Content Management PureCloud

Geolocation PureCloud

Locations PureCloud

Notification PureCloud

Telecom

SIP Endpoint SDK Genesys Engage On-Premises

Telephony PureCloud

Inbound

Analytics PureCloud

Callback Genesys Engage Cloud

Context Services Genesys Engage On-Premises

Conversations PureCloud

Engagement (GES) Genesys Engage Cloud

Fax PureCloud

Flows PureCloud

Genesys Interaction SDK Genesys Engage On-Premises

Genesys Predictive Routing Genesys Engage On-Premises

Greetings PureCloud

Interaction Center Web Services PureConnect

Mobile Devices PureCloud

Presence PureCloud

Recording PureCloud

Routing PureCloud

Stations PureCloud

Statistics Genesys Engage Cloud

User Recordings PureCloud

Voicemail PureCloud

Self-Service & Automation

Architect PureCloud

Workforce Engagement Management

Architect PureCloud

Genesys Interaction Analytics Genesys Engage On-Premises

Genesys Interaction Recording Genesys Engage On-Premises

Genesys Skills Management Genesys Engage On-Premises

Quality Management PureCloud

Workforce Management PureCloud, Genesys Engage On-Premises

Open Platform

Authorization PureCloud

Billing PureCloud

Cloud Data Download Service Genesys Engage Cloud

GDPR PureCloud

Genesys Knowledge Center Genesys Engage On-Premises

Genesys Mobile Services Genesys Engage On-Premises

Genesys Task Routing Genesys Engage Cloud

Genesys Web Engagement Genesys Engage On-Premises

Groups PureCloud

Identity Provider PureCloud

Integrations PureCloud

Intelligent Workload Distribution Genesys Engage Cloud, Genesys Engage On-Premises

Languages PureCloud

License PureCloud

OAuth PureCloud

Organization PureCloud

Organization Authorization PureCloud

Provisioning Genesys Engage Cloud

PureCloud Embeddable Framework PureCloud

Response Management PureCloud

SCIM PureCloud

Scripts PureCloud

Search PureCloud

Service Client Genesys Engage Cloud

Tokens PureCloud

Users PureCloud

Utilities PureCloud

Web Services Genesys Engage On-Premises

Widgets PureCloud

Workspace Genesys Engage Cloud

Workspace Desktop Genesys Engage On-Premises

Workspace Toolkit Genesys Engage Cloud