Billing and usage

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This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Understand how you can monitor your usage charges for Genesys Predictive Engagement events.

Prerequisites

  • Any of the following Billing permissions:
    • Billing > All Permissions
    • Billing > Subscription > Add
    • Billing > Subscription > View

About your usage

We price Genesys Predictive Engagement on a per-event basis. Genesys Predictive Engagement currently supports Web events.

View your usage

Monitor your Genesys Predictive Engagement usage in the Subscription section of Genesys Cloud CX.

Usage counts update daily. When you view your usage, you see the total number of events as of the previous day.

For more information about your event pricing, see View your billing and usage summary.

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Usage (2025-06-19 20:51:22)"
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