once

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This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

To receive a notification for only the first SDK event for a particular type of activity, use ac('once').

Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.

Description

Use ac('once') to subscribe to the first SDK event of a given event type and state.

Signature

ac('once', '<eventName>', function eventHandler(evt) { /* do stuff */ });

Example

See:

Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/once (2025-06-23 19:15:58)"
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