User contributions

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• 16:37, March 4, 2019 (diff | hist) . . (+58)‎ . . N Draft:UseCases/Current/GenesysCloudMigration/Digital ‎ (Created page with "{{ArticleMaturity |Offering=PureCloud |Solution=Digital }}")
• 16:30, March 4, 2019 (diff | hist) . . (+73)‎ . . N Draft:UseCases/Current/PureConnectMigration/WorkforceEngagement ‎ (Created page with "{{ArticleMaturity |Offering=PureConnect |Solution=Workforce Engagement }}")
• 16:30, March 4, 2019 (diff | hist) . . (+80)‎ . . N Draft:UseCases/Current/PureConnectMigration/Selfservice ‎ (Created page with "{{ArticleMaturity |Offering=PureConnect |Solution=Self-service and Automation }}")
• 16:30, March 4, 2019 (diff | hist) . . (+58)‎ . . N Draft:UseCases/Current/PureConnectMigration/Sales ‎ (Created page with "{{ArticleMaturity |Offering=PureConnect |Solution=Sales }}")
• 16:29, March 4, 2019 (diff | hist) . . (+61)‎ . . N Draft:UseCases/Current/PureConnectMigration/Outbound ‎ (Created page with "{{ArticleMaturity |Offering=PureConnect |Solution=Outbound }}")
• 16:29, March 4, 2019 (diff | hist) . . (+66)‎ . . N Draft:UseCases/Current/PureConnectMigration/OpenPlatform ‎ (Created page with "{{ArticleMaturity |Offering=PureConnect |Solution=Open Platform }}")
• 16:29, March 4, 2019 (diff | hist) . . (+62)‎ . . N Draft:UseCases/Current/PureConnectMigration/Marketing ‎ (Created page with "{{ArticleMaturity |Offering=PureConnect |Solution=Marketing }}")
• 16:27, March 4, 2019 (diff | hist) . . (+60)‎ . . N Draft:UseCases/Current/PureConnectMigration/Inbound ‎ (Created page with "{{ArticleMaturity |Offering=PureConnect |Solution=Inbound }}")
• 11:30, March 1, 2019 (diff | hist) . . (-98)‎ . . UseCases/Current/GenesysEngage-onpremises/SL09 ‎
• 10:52, March 1, 2019 (diff | hist) . . (-734)‎ . . UseCases/Current/GenesysEngage-onpremises/SL09 ‎
• 16:14, February 28, 2019 (diff | hist) . . (-191)‎ . . UseCases/Current/PureConnect/CE31 ‎
• 13:24, February 27, 2019 (diff | hist) . . (-33)‎ . . UseCases/Current/PureConnect/CE37 ‎
• 13:19, February 27, 2019 (diff | hist) . . (+52)‎ . . UseCases/Current/GenesysEngage-onpremises/CE37 ‎
• 09:24, February 25, 2019 (diff | hist) . . (-104)‎ . . UseCases/Current/GenesysEngage-onpremises/SL09 ‎
• 17:39, February 8, 2019 (diff | hist) . . (+154)‎ . . BO11/Canonical ‎
• 17:34, February 8, 2019 (diff | hist) . . (+24,723)‎ . . N UseCases/Current/GenesysEngage-onpremises/BO11 ‎ (Created page with "{{SMART UseCase |SMART_Benefits={{SMART Benefits |UCBenefitID=Improved Customer Experience |UCBenefit=Consistent customer experience for non linear case management scenarios a...")
• 16:00, February 4, 2019 (diff | hist) . . (+1,715)‎ . . UseCases/Current/GenesysEngage-onpremises/CE41 ‎
• 15:54, February 4, 2019 (diff | hist) . . (+1,660)‎ . . UseCases/Current/GenesysEngage-onpremises/CE31 ‎
• 14:18, February 4, 2019 (diff | hist) . . (0)‎ . . N File:DCM reporting 2.png ‎ (current)
• 14:17, February 4, 2019 (diff | hist) . . (0)‎ . . N File:DCM reporting 1.png ‎ (current)
• 14:16, February 4, 2019 (diff | hist) . . (0)‎ . . N File:Image2018-6-20 16 34 43.png ‎ (current)
• 14:15, February 4, 2019 (diff | hist) . . (0)‎ . . N File:Image2018-12-10 12-26-8.png ‎ (current)
• 14:14, February 4, 2019 (diff | hist) . . (0)‎ . . N File:Image2018-7-16 12 23 2.png ‎ (current)
• 14:13, February 4, 2019 (diff | hist) . . (0)‎ . . N File:Image2018-6-20 16 23 32.png ‎ (current)
• 14:12, February 4, 2019 (diff | hist) . . (0)‎ . . N File:Image2018-6-20 16 14 14.png ‎ (current)
• 14:11, February 4, 2019 (diff | hist) . . (0)‎ . . N File:Image2018-6-20 16 13 51.png ‎ (current)
• 14:08, February 4, 2019 (diff | hist) . . (0)‎ . . N File:Image2018-6-20 16 13 26.png ‎ (current)
• 14:07, February 4, 2019 (diff | hist) . . (-175)‎ . . BO11/Canonical ‎
• 14:07, February 4, 2019 (diff | hist) . . (+3,341)‎ . . N BO11/Canonical ‎ (Created page with "{{SMART Meta<br />|SolutionCategory=BO<br />|Solution=Digital<br />|Title=Genesys Dynamic Case Management<br />|Subtitle=TBD<br />}}<br />{{SMART Canonical<br />|PlatformChall...")
• 15:56, January 25, 2019 (diff | hist) . . (+6,788)‎ . . UseCases/Current/GenesysEngage-onpremises/SL06 ‎
• 15:15, January 25, 2019 (diff | hist) . . (+9)‎ . . UseCases/Current/PureConnect/CE41 ‎
• 15:04, January 25, 2019 (diff | hist) . . (+7,149)‎ . . UseCases/Current/GenesysEngage-onpremises/BO06 ‎
• 14:39, January 25, 2019 (diff | hist) . . (+16,633)‎ . . N UseCases/Current/PureConnect/CE41 ‎ (Created page with "{{SMART UseCase |ID=CE41 |Title=Genesys Voice Bots |Offering=PureConnect |SMART_Benefits={{SMART Benefits |UCBenefitID=Reduced Volume of Interactions |UCBenefit=Increase self-...")
• 14:23, January 25, 2019 (diff | hist) . . (-109)‎ . . UseCases/Current/PureConnect/CE31 ‎
• 17:21, January 24, 2019 (diff | hist) . . (-1)‎ . . UseCases/Current/GenesysEngage-onpremises/CE41 ‎
• 17:20, January 24, 2019 (diff | hist) . . (-14)‎ . . CE41/Canonical ‎
• 17:19, January 24, 2019 (diff | hist) . . (-15)‎ . . UseCases/Current/GenesysEngage-onpremises/CE37 ‎
• 17:17, January 24, 2019 (diff | hist) . . (+15)‎ . . CE37/Canonical ‎
• 17:15, January 24, 2019 (diff | hist) . . (-701)‎ . . CE31/Canonical ‎
• 17:09, January 24, 2019 (diff | hist) . . (-7)‎ . . UseCases/Current/GenesysEngage-onpremises/CE31 ‎
• 16:37, January 24, 2019 (diff | hist) . . (-315)‎ . . UseCases/Current/GenesysEngage-onpremises/CE41 ‎
• 15:53, January 24, 2019 (diff | hist) . . (-48)‎ . . UseCases/Current/GenesysEngage-onpremises/CE31 ‎
• 15:32, January 24, 2019 (diff | hist) . . (+10,394)‎ . . N UseCases/Current/PureConnect/CE37 ‎ (Created page with "{{SMART UseCase |ID=CE37 |Title=Predictive Engagement for Customer Service |Offering=PureConnect |SMART_Benefits={{SMART Benefits |UCBenefitID=Improved Customer Experience |UC...")
• 15:13, January 24, 2019 (diff | hist) . . (+259)‎ . . UseCases/Current/GenesysEngage-onpremises/CE37 ‎
• 15:37, January 8, 2019 (diff | hist) . . (+1,877)‎ . . CE37/Canonical ‎
• 15:32, January 8, 2019 (diff | hist) . . (+1,669)‎ . . CE41/Canonical ‎
• 15:19, January 8, 2019 (diff | hist) . . (+3,540)‎ . . N OP02/Canonical ‎ (Created page with "{{SMART Meta |Solution=Open Platform |Title=Genesys CRM Collaboration }} {{SMART Canonical |PlatformChallenge=CRM information and the contact center traditionally been silo'ed...")
• 11:13, January 8, 2019 (diff | hist) . . (-7,746)‎ . . UseCases/Current/GenesysCloud/OP02 ‎
• 10:53, January 8, 2019 (diff | hist) . . (+2)‎ . . UseCases/Current/GenesysCloud/OP02 ‎
• 10:49, January 8, 2019 (diff | hist) . . (+13,235)‎ . . UseCases/Current/GenesysCloud/OP02 ‎

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