Genesys™ Products and Components EOL Life Cycle Table
Contents
Provides the End of Life (EOL) statuses for Genesys Engage and PureConnect suites, products, and components; one table for those on the EOL track. Genesys™ on-premises EOL refers to its products or components that have reached its maturity and entered the retirement phase in their product life cycle for a variety of reasons, such as technology changes.
- For those EOL items that include links to the announcement, to view the announcement, before clicking the link, login to the Genesys Customer Care portal.
- To download a PDF of the document, click the link below. Be aware that the EOL Announcement links are not active in the PDF version of this document.
- For End of Platform Support (EOPS), see Supported Operating Environment – Discontinued Supported.
- For Deprecations of features or products available from Genesys Engage cloud, see Feature Deprecations. Genesys™ deprecation refers to the retirement of a feature/service under the Genesys Engage cloud or Genesys Cloud platforms or the retirement of certain versions or products due to their obsolescence.
- See Genesys Engage & PureConnect Lifecycle Policy for information on the Genesys End-of-Life Policy and process.
Download a EOL PDF
To download a PDF of the document, click the link: Download PDF.
Be aware that the EOL Announcement links are not active in the PDF version of this document.
Query: SELECT `Platform` AS `Platform`,`ItemName` AS `Name`,`ItemType` AS `Type`,`MajorRelease` AS `Major release`,`ReleaseAvailable` AS `Release available`,`EOLEOCSAnnouncement` AS `EOL/EOCS announcement`,`LastOrderDate` AS `Last order date`,`EndOfMaintenance` AS `End of maintenance`,`EndOfSupport` AS `End of support`,`Documentation` AS `Documentation`,`Comments` AS `Comments`,`EOLEOCSAnnouncement__precision` AS `EOL/EOCS announcement__precision`,`LastOrderDate__precision` AS `Last order date__precision`,`EndOfMaintenance__precision` AS `End of maintenance__precision`,`EndOfSupport__precision` AS `End of support__precision` FROM `cargo__EOL` WHERE EOLTrack="1" AND _pageName!="EOLData" ORDER BY `Platform`,`ItemName`,`ItemType`,`MajorRelease`,`ReleaseAvailable` LIMIT 5000 Function: CargoSQLQuery::run Error: 1 Can't create/write to file '/tmp/MYuPCW4P' (OS errno 28 - No space left on device) (127.0.0.1)