Event tag examples
From Genesys Documentation
This topic is part of the manual Event tracking with tag managers for version Current of Genesys Predictive Engagement.
Contents
Review some examples of the types of tags that you can build and deploy with tag managers.
Examples
| Create this event tag | To trigger an action map when |
| Add to cart | If customer removes an item from a cart |
| Remove from cart | A customer submits a form |
| Submit quote | A customer re-submits details multiple times into a free form box |
| Multiple entries in box | A customer receives an error message after submitting a form |
| Adobe Analytics CMP Tracking in URL |
A customer is at the checkout page and starts viewing other pages without returning to the checkout for the next 5 minutes |
| Scroll to Bottom | A customer scrolls to the bottom of a page. See the scenario. |
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