init

Learn how to use the init method to initialize the Journey JavaScript SDK.

Description

The init method initializes the Journey JavaScriipt SDK.

Important

For GDPR compliance, be sure to obtain a customer's consent before you call the init method. For more information about how to use Genesys Predictive Engagement in a GDPR-compliant manner, see GDPR.

Signature

ac('init', organisationId, options)

Arguments

• organizationId
• options

organizationId

• Description: your organization's unique ID. Find your organization ID
• Type: string
• Status: required

options

Tip

For detailed explanations of how you can use these options to configure tracking, see Advanced tracking with cookies.

• Description: configures the Journey JavaScript SDK with its region and other known default options.
• Type: object
• Status: required
• Properties:

Name	Description	Type	Status	Default
region	Your organization's region. Find your region ID	String	Required
cookieDomain	Sets a custom cookie domain	String	Optional	Highest level domain possible
cookieExpires	Sets a time in seconds for a customer's cookie to expire	Number	Optional	31536000 (1 year)
cookiePrefix	Sets a custom cookie prefix	String	Optional
autoLink	An array of domains whose outbound links will be modified to contain tracking information. For an example, see Configure advanced tracking.	Array of strings	Optional
allowedLinkers	An array of domains whose inbound referral will set tracking information. For an example, see Configure advanced tracking.	Array of strings	Optional
canonicalLink	Uses canonical links	Boolean	Optional	False
globalTraitsMapper	Maps custom attributes to traits For more information, see Traits Mapper.	Array	Optional

Find your org ID and region ID

Go to PureCloud > Admin > Tracking Snippet.