Reset your password

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Revision as of 20:55, December 16, 2020 by Vivian.hood@genesys.com (talk | contribs) (Published)
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This topic is part of the manual Genesys Predictive Routing Help for version 9.0.0 of Genesys Predictive Routing.
Read this topic for other versions:

The Password tab enables you to change the password for your existing user account. An ADMIN user can also reset other users' passwords.

Related documentation:

Reset a password

To reset your password:

  1. To open the configuration menu, click the Settings gear icon, located on the right side of the top menu bar: GPMsettingsGear.png.
  2. Click the User Profile > Password tab on the left-hand navigation bar.
  3. Enter your current password.
  4. Enter the new password.
  5. Re-enter the new password to make sure you entered it correctly.
  6. Click Update to accept it.
Retrieved from "https://all.docs.genesys.com/PE-GPR/9.0.0/Help/cfgUserProfile (2025-07-27 06:49:20)"
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