From Genesys Documentation
| Line 5: | Line 5: | ||
|contentarea=Customer Care | |contentarea=Customer Care | ||
|landingpage=No | |landingpage=No | ||
| − | |definition=The Gplus | + | |definition=The Gplus Adapter for WFM provides integration between a Workforce Management system and Genesys contact center solutions. Genesys event data is filtered and aggregated to provide interval activity data and a real-time data feed for the workforce applications. |
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
Revision as of 21:06, June 3, 2021
This is a draft page; it has not yet been published.
Release Notes
Contains links to the Gplus Adapter for WFM 100.0 Release Notes
- Links to the 4 RNs.
Get Started
Install and Config
Additional Resources